Difference between revisions of "LLO Article Survey for Community Platform Migration"

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* Should the [[#Technical|"Technical"]] articles stay on the wiki or move?
* Should the [[#Technical|"Technical"]] articles stay on the wiki or move?


== Move to wiki main namespace  ==
== Need to address ==


 
Content in these articles needs to be either moved into existing Lithium articles, or into other wiki articles, or perhaps just deleted (if its no longer valid).
{| class=lltable border=1
|--
!Article!!Comments!!Stakeholder
 
{{LLO_Table|How do I stop notecard spam?}}
{{LLO_Table|I've filed an abuse report, I haven't heard a thing, and the offender isn't banned -- why?}}
{{LLO_Table|I keep getting shot and thrown far away. How can I stop this?}}
{{LLO_Table|Stop being pushed -- sit down!}}
{{LLO_Table|Someone in Second Life is abusing me verbally through Voice.}}
{{LLO_Table|If I do not allow a friend to see my online status in Second Life, will they still be able to see it on the website?|Should be combined with something else.}}
{{LLO_Table|Someone in Second Life is doing something that makes the whole region run much more slowly than it should.}}
{{LLO_Table|Another Resident interfered with the operation of some vending or game scripts and took my Linden Dollars.}}
|}
 
== Move to Community Platform ==


{| class=lltable border=1
{| class=lltable border=1
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=== Account ===
=== Account ===
Includes auth. issues.
{{LLO_Table|Can I find out if someone I referred upgraded to a Premium account?}}
{{LLO_Table|Changing your email address}}
{{LLO_Table|How long does it take to get the L$1000 bonus after I sign up for a Premium account?}}
{{LLO_Table|The password retrieval email hasn't arrived. What do I do?}}
{{LLO_Table|Viewer access FAQ}}
{{LLO_Table|What if I don't know my security question}}
{{LLO_Table|How long can my Second Life account remain inactive before it's deleted?}}
|--
|colspan=3 align=center bgcolor=#DDDDDD|
=== Getting Started ===
{{LLO_Table|I got stuck in a box or a cage or something. How do I get out?}}
{{LLO_Table|What's a workaround?}}
{{LLO_Table|How can I find out who referred me to Second Life?}}
{{LLO_Table|What does "SLT" stand for?|Should be put into another article: FAQ or whatever.}}
{{LLO_Table|Linden Communication Venues Guide|Terrible name - good overview of information resources (needs some updating).}}
|--
|colspan=3 align=center bgcolor=#DDDDDD|


===Groups ===
{{LLO_Table|What if I don't know my security question|Rowan sez to ask Patch or Patsy to confirm.}}
{{LLO_Table|Why was my group disbanded?}}
{{LLO_Table|I started a group that was disbanded, so I tried to start another one with the same name, and I can't.}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
 
=== Land ===
 
{{LLO_Table|Homestead FAQ|Edited 4-11, comments from Maggie. Moving to Lithium (not published yet) |Guy, Maggie}}
{{LLO_Table|Themed Private Regions|Edited 4-11, comments from Maggie. Moving to Lithium (not published yet|Guy, Maggie}}
{{LLO_Table|Abandoned Land FAQ| Moving to Lithium (not published yet|Guy, Maggie}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
 
=== Technical ===
'''Might want to keep these in the wiki'''.
 
{{LLO_Table|False cache virus alerts}}
{{LLO_Table|I'm having problems with more than one computer on one connection}}
{{LLO_Table|Windows 7}}
{{LLO_Table|Configuring your firewall to allow access to Second Life}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
 
=== Support and Support Process ===
{{LLO_Table|I need to report a region being offline.}}
{{LLO_Table|Tickets for Basic and Guest Accounts}}
{{LLO_Table|Tickets for Technical Issues}}
{{LLO_Table|What's Concierge service and how do I get it?}}
{{LLO_Table|What is Extended Support?|Still accurate?}}
 
|}
 
== SL Develop Portal ==
 
{| class=lltable border=1
|--
!Article!!Comments!!Stakeholder
 
{{LLO_Table|Solution Provider Program}}


|}
|}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== For Developers ===
=== Linden Lab ===


{{LLO_Table|Solution Provider Program|Seems official enough to warrant protection, but should it be on the wiki?|Betsy?}}
{{LLO_Table|Linden Lab economic metric definitions|Are we keeping this around?|Amanda, JP}}


|--
|}
|colspan=3 align=center bgcolor=#DDDDDD|
===SEO pages ===
These just link to real policy on secondlife.com
{{LLO_Table|Community Standards|Links to the real CS. '''Duplicated in Lithium'''.|Lisa}}
{{LLO_Table|Terms of Service|Links to the real ToS. '''Duplicated in Lithium'''.|Lisa}}


|--
== Linked from existing portals ==
|colspan=3 align=center bgcolor=#DDDDDD|


=== RL questions ===
These articles are linked into one or more existing portals.  No further organization needed.


{{LLO_Table|I want to sell real-life items through Second Life.}}
'''SEO pages'''
{{LLO_Table|Death and other worries outside Second Life|Links to actual policies|Lisa}}
{{LLO_Table|Resources for questions or problems outside Second Life|Confirmed: Keep|Courtney}}
{{LLO_Table|What should I do about abuse that moves outside of Second Life?}}


|--
These exist so wiki search results link to policy docs on secondlife.com:
|colspan=3 align=center bgcolor=#DDDDDD|
*{{LLOlink|Community Standards}}
*{{LLOlink|Terms of Service}}


=== Linden Lab ===


{{LLO_Table|Linden Lab economic metric definitions}}
=== SL Develop Portal ===
{{LLO_Table|Who are Lindens?}}


{| class=lltable border=1
|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
!Article!!Comments!!Stakeholder
 
{{LLO_Table|Solution Provider Program}}


=== Other ===
{{LLO_Table|Linden Dollar Marketplace|Recently moved from main ns to LLO|JP?}}
{{LLO_Table|An Overview of Second Life Security|Judgment call.  Not truly policy, but sensitive info.}}
|}
|}


== Community Resources Portal ==
=== Community Resources Portal ===


{| class=lltable border=1
{| class=lltable border=1
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


===  Community Resources ===
====  Community Resources ====


{{LLO_Table|Community Partnership Program|Confirmed: Keep|Courtney}}
{{LLO_Table|Community Partnership Program|Confirmed: Keep|Courtney}}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Current Events ===
==== Current Events ====


{{LLO_Table|Month of Machinima|Event|Courtney}}
{{LLO_Table|Month of Machinima|Event|Courtney}}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Communication ===
==== Communication ====


{{LLO_Table|Twitter||Amanda}}
{{LLO_Table|Twitter||Amanda}}
{{LLO_Table|User Groups||Amanda}}
{{LLO_Table|User Groups||Amanda}}
|--
|colspan=3 align=center bgcolor=#DDDDDD|
==== RL questions ====
{{LLO_Table|Buying and selling real-life items in Second Life}}
{{LLO_Table|Death and other worries outside Second Life|Links to actual policies|Lisa}}
{{LLO_Table|Problems outside Second Life|Confirmed: Keep|Courtney}}
|}
|}


== Offical Policies Portal ==
=== Offical Policies Portal ===


These pages are linked from [[Linden Lab Official:Policies]]:
These pages are linked from [[Linden Lab Official:Policies]]:
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Policies ===
==== Policies ====


{{LLO_Table|Sharing Second Life Accounts}}
{{LLO_Table|Sharing or transferring Second Life accounts}}
{{LLO_Table|Why is my account on hold?|Contains official instructions for appeals}}
{{LLO_Table|Why is my account on hold?|Contains official instructions for appeals}}
{{LLO_Table|Permanent account bans}}
{{LLO_Table|Permanent account bans}}
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|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|
===Billing===
====Billing====


{{LLO_Table|Billing FAQ|Needs to be reviewed.  Consolidates a bunch of old small LLO articles.|Alec, JP, Sue?}}
{{LLO_Table|Billing FAQ|Needs to be reviewed.  Consolidates a bunch of old small LLO articles.|Alec, JP, Sue?}}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Land ===
==== Land ====


{{LLO_Table|Linden Home/Covenant}}
{{LLO_Table|Linden Home/Covenant}}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Viewer and open source ===
==== Viewer and open source ====
{{LLO_Table|Alternate Viewers||Oz and Dessie}}
{{LLO_Table|Alternate Viewers||Oz and Dessie}}
{{LLO_Table|Third Party Policy and Viewer Directory FAQ||Oz}}
{{LLO_Table|Third Party Policy and Viewer Directory FAQ||Oz}}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== ToS and Open Source Terms ===
==== ToS and Open Source Terms ====


{{LLO_Table|Terms of Service Arbitration FAQ||Lisa}}
{{LLO_Table|Terms of Service Arbitration FAQ||Lisa}}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Online safety ===
==== Online security and safety ====
{{LLO_Table|Online Safety Guidelines|Created for TSL transition|Terrence}}
{{LLO_Table|Online Safety Guidelines|Created for TSL transition|Terrence}}
{{LLO_Table|Password Protection|Created for TSL transition|Terrence}}
{{LLO_Table|Password Protection|Created for TSL transition|Terrence}}
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{{LLO_Table|Email Scam (Phishing) FAQ}}
{{LLO_Table|Email Scam (Phishing) FAQ}}
{{LLO_Table|Scams}}
{{LLO_Table|Scams}}
 
{{LLO_Table|Technical overview of Second Life security|}}
|--
|--
|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


===  Official Policy ===
====  Official Policy ====


{{LLO_Table|Bot policy}}
{{LLO_Table|Bot policy}}
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{{LLO_Table|Frequently Asked Questions on the IP Complaint Process|Reviewed with Laura. Keep. |Lisa}}
{{LLO_Table|Frequently Asked Questions on the IP Complaint Process|Reviewed with Laura. Keep. |Lisa}}
{{LLO_Table|Clarification of policy disallowing ageplay}}
{{LLO_Table|Clarification of policy disallowing ageplay}}
{{LLO_Table|Can I transfer my account to another person?|Clarification of policy}}
{{LLO_Table|Suggesting a policy change|Not sure this actually tells you how to suggest a change; combine with other content.}}
{{LLO_Table|Suggesting a policy change|Not sure this actually tells you how to suggest a change; combine with other content.}}
{{LLO_Table|Alt Account FAQ|Contains a little policy info, but probably shouldn't be protected}}
{{LLO_Table|Alt Account FAQ|Contains a little policy info, but probably shouldn't be protected}}
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|colspan=3 align=center bgcolor=#DDDDDD|
|colspan=3 align=center bgcolor=#DDDDDD|


=== Conduct & privacy ===
==== Conduct & privacy ====


{{LLO_Table|Welcome Area Guidelines||}}
{{LLO_Table|Welcome Area Guidelines||}}
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{{LLO_Table|Violating other Residents' privacy rights}}
{{LLO_Table|Violating other Residents' privacy rights}}
{{LLO_Table|Voice Chat Privacy}}
{{LLO_Table|Voice Chat Privacy}}
{{LLO_Table|Who are Lindens?|Not sure where to put this.}}


|--
|--

Latest revision as of 13:26, 7 June 2011

Notes:

New landing page: Linden Lab Official:Policies

Organizational templates:

See also LLO Articles Moved to Community Platform.

Templates for LLO articles For archives:

Questions:

Need to address

Content in these articles needs to be either moved into existing Lithium articles, or into other wiki articles, or perhaps just deleted (if its no longer valid).

Article Comments Stakeholder

Account

What if I don't know my security question Rowan sez to ask Patch or Patsy to confirm. None identified

Keep in Wiki in LLO namespace

Article Comments Stakeholder

Account

Safeguarding your account and protecting your password Merge with Account Security.

Linden Lab

Linden Lab economic metric definitions Are we keeping this around? Amanda, JP

Linked from existing portals

These articles are linked into one or more existing portals. No further organization needed.

SEO pages

These exist so wiki search results link to policy docs on secondlife.com:


SL Develop Portal

Article Comments Stakeholder
Solution Provider Program None identified

Community Resources Portal

Community Resources

Community Partnership Program Confirmed: Keep Courtney
Community Partnership Program/FAQ Confirmed: Keep Courtney
Linden Memorial Park Confirmed: Keep Courtney
Linden Endowment for the Arts Committee Confirmed: Keep Courtney
Linden Endowment for the Arts New page Courtney

Current Events

Month of Machinima Event Courtney
Linden_Dream_Home_Sweepstakes Event Courtney
SL8B Event Courtney

Communication

Twitter Amanda
User Groups Amanda

RL questions

Buying and selling real-life items in Second Life None identified
Death and other worries outside Second Life Links to actual policies Lisa
Problems outside Second Life Confirmed: Keep Courtney

Offical Policies Portal

These pages are linked from Linden Lab Official:Policies:

Article Comments Stakeholder

Policies

Sharing or transferring Second Life accounts None identified
Why is my account on hold? Contains official instructions for appeals None identified
Permanent account bans None identified

Billing

Billing FAQ Needs to be reviewed. Consolidates a bunch of old small LLO articles. Alec, JP, Sue?
Delinquency Policy Clarifications of ToS None identified
Usage Fees & U.S. Dollar Charges None identified
Value Added Tax (VAT) Frequently Asked Questions None identified
Tickets for Billing and L$ Issues None identified
Local Payments FAQ (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP
Local Payments Help (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP

Land

Linden Home/Covenant None identified
Mainland policies None identified
The Special Island Order Form None identified
Estate and Private Region Billing FAQ Keep in LLO Guy
Purchasing Abandoned Mainland Parcels - FAQs New in April '11 Guy
About ad farms and network advertisers Torley

Viewer and open source

Alternate Viewers Oz and Dessie
Third Party Policy and Viewer Directory FAQ Oz
Second Life Viewer Licensing Program Does this need to be protected? Oz

ToS and Open Source Terms

Terms of Service Arbitration FAQ Lisa
Terms of Service FAQ Lisa
API Terms of Use Oz
Contribution Agreement For open source Viewer Oz
GNU Lesser General Public License, version 2.1 Oz
Terms and Conditions for Second Life Community Translation Program Recently moved from main namespace Noelle

Online security and safety

Online Safety Guidelines Created for TSL transition Terrence
Password Protection Created for TSL transition Terrence
Account Security Created for TSL transition. Merge with Safeguarding your account and protecting your password Terrence
Shopping Safety Guidelines Created for TSL transition Terrence
Teen Safety Guidelines Created for TSL transition Terrence
How To Handle Online Harassment Created for TSL transition Terrence
Email Scam (Phishing) FAQ None identified
Scams None identified
Technical overview of Second Life security None identified

Official Policy

Bot policy None identified
Snapshot and machinima policy None identified
Intellectual Property Reviewed with Laura Lisa
Using Linden Lab's trademarks and logos None identified
Frequently Asked Questions on the IP Complaint Process Reviewed with Laura. Keep. Lisa
Clarification of policy disallowing ageplay None identified
Suggesting a policy change Not sure this actually tells you how to suggest a change; combine with other content. None identified
Alt Account FAQ Contains a little policy info, but probably shouldn't be protected None identified

Conduct & privacy

Welcome Area Guidelines
Blake Sea Code of Conduct Confirmed: Keep Courtney
Community Participation Guidelines Blogs, Forums policy Amanda
Violating other Residents' privacy rights None identified
Voice Chat Privacy None identified
Who are Lindens? Not sure where to put this. None identified

Financial-related policies

Policy on Resident-Run L$ Financial Services and Securities Does this conflict with the policy regarding inworld banks? None identified
Policy Regarding Inworld Banks Revised to reflect that this is a current policy. None identified

Wagering and Gaming Policy

Policy Regarding Wagering in Second Life None identified
Wagering Games FAQ None identified
Skill Game Compliance This is a new article the explains the new policy re: skill games vs. "games of chance" JP

API docs

Moved to LLO namespace on 4 May 2011.

Article Comments Stakeholder
Registration API None identified
Registration API Request Form Reg API Request Form None identified
Reg API Examples Examples None identified
Registration API Reference API Reference None identified
Registration API Error Codes Error Codes None identified
Custom Name Program None identified
Map API None identified
Map API Introduction Introduction None identified
Map API Basic Examples Basic Examples None identified
Map API Advanced Examples Advanced Examples None identified
Map API Reference API Reference None identified
Exchange Risk API None identified
Media Rendering Plugin System Media Plugin API None identified
Live Data Feeds None identified
Media Rendering Plugin System FAQ Frequently Asked Questions None identified
Media Rendering Plugin System Technical Overview Technical Overview None identified
Plugin Test App: LLMediaPluginTest Using the Plugin Test App None identified
Getting Started Developing Media Rendering Plugins Getting Started None identified
Hello World plugin: basic plugin code Hello World Plugin Code None identified
Media Rendering Plugin Operation and Data Flow Plugin Operation and Data Flow None identified
Media Plugin System Messages Messages None identified
Media Plugin System Internal Messages Internal Messages None identified


Archived

Use Template:Archive to designated archived articles. We may be able to delete these at some point in the future, but keep for now.

Article Comments Stakeholder

Xstreet

Xstreet Wishlists Brooke asked to keep 4-15-11 Brooke
Viewing and analyzing sales Brooke asked to keep 4-15-11 Brooke
Marketplace fees SEO- Links to the Marketplace pricing. Linked from Marketplace articles. Brooke

TOS Archives These are also linked in Template:TOS Nav.

Terms of Service Archive Confirmed - keep Laurap
Terms of Service Archive/Through 14 December 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 29 April 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 5 October 2010 Confirmed - keep Laurap

Other

Bunny Jam 2011 Event is over Courtney
How to apply for the Linden Department of Public Works Not currently accepting applications Michaelb
Linden Grant Reviewed - archive Courtney
Frequently Asked Questions about the Second Life Winterfest Promotion Reviewed - archive Courtney
Frequently asked questions about the Best of Fall Fashion Show in Second Life Reviewed - archive Courtney
Second Life BunnyJam Contests Fine Print Reviewed - archive Courtney
Support Groups in Second Life Reviewed - archive Courtney
Adult-oriented content controls FAQ Archived per Blondin Blondin
GNU General Public License, version 2.0 No longer used Oz
FLOSS exception No longer used Oz
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