Mental Mentors

Concept Behind the Mental Mentors Group Page

It is hoped that this will be the place where the Mental Members and other Second Life Mentors visit to find SL related information that they can use in their individual Mentoring capacities.

Wiki is a great research and information resource if you have the time to use it. I have found that time is not always on your side when Mentoring.

So, it is hoped there will be a variety of information gathered here that ALL Mentors can use.

There will also be links to other MM related groups, such as the Mental Mentors Charities Foundation.

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Mental Mentors History

Mental Mentors is a group created by Mentors for Mentors.

Mentals is the brain child of JayJay Talamasca, Kai Sachertorte and a group of Mentors who worked together on what was then one of only two Help Islands.

In truth the group came about largely due to our frustration at the limitations placed on the main mentor IM channel due to its size and the necessity of its strict guidelines.

So Mentals was born, we decided we needed a channel of our own where we could ask questions offer help and generally talk about whatever.. and spam, to vent, joke and share ideas and problems above and beyond mentor issues.

Within months we had grown to have over 200 members, now it is closer to 700 and still growing with the influx of newly trained volunteers.

New Co-owner added to MM

On Friday 4th Janaury 2008, Rails Bailey was made a co-owner of the Mental Mentors Group, reason being, Jayjay could no longer give the group his total commitment due to Real Life commitments.

A formal charter for Mental Mentors was introduced and the number of the officer stream was reduced from 71 to approximately 25.

Some tweaking took place during the course of the reorganisation of the group.

Noticeable changes were made to the group, such as : Retired Mentors will be allowed to stay in Mental Mentors, as a form of recognition for their invaluable help to the SL community at large, and as a extensive knowledge base for the mentals group.

Additional Co-owner added to MM

On the 10th January 2008, an additional co-owner was added to the Management Team.

Doctor Gascoigne became the third co-owner. This was deemed necessary for many reasons, such as:

• Coverage of the Northern and Southern Hemispheres.
• Unavoidable SL abscence through RL issues.
• System glitches that may prevent an owner from logging in to SL

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Mental Mentors Information Kiosk

A MM Information Kiosk has been established opposite the SLVHI tp in point.

The following information is available:

• MM Group Charter.
• MM Staff Officer List.
• MM Group History.
• MM Suggestion Box.
• MM Group Periodic Surveys drop box.
• MM Periodic Position Application Drop Box.

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SL Language

You are in second life, we have a language of our own. Below is a list of abbreviations and what they mean

• OI - Orientation Island (P) - Public
• HI - Help Island (P) - Public
• Prim - Primitive - usually associated with building
• Sim - Simulator - you are in one now.
• Newb - New Resident
• Noob - New Resident
• Newfie - New Resident
• AO - Animation Over-rider
• Rez - To make appear
• TP - Teleport
• Ruthed - System turns you into a female
• Borked - Broken
• HUD - Head Up Display

When dealing with New residents, we would ask that you dont refer to them as Noobs, Newbs, or any other derogatory name.
They are new residents, as we all once were

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SL URL's

Mental Mentors Common Room

Located at http://slurl.com/secondlife/SL%20Volunteer%20Island/219/123/23Large dance floor, chill out area, three levels of de-stressing shooting ranges.

Pooley Stage

Pooley Stage

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Other Mental Mentor Pages

1. redirect Mental_Mentors_Page_2
2. redirect Mental_Mentors_Page_3

Where Are You?

People panic, fact of life. I did when I was new to SL, now it is water off a ducks back.If you get into trouble, or need field support, we need to know where you are. So take a deep breath, dont panic and react in a calm manner. Its pointless saying in chat "HELP ME IM IN TROUBLE" and leave it at that, because a lot of mentors will try and contact you via IM and you will be swamped, thus adding to the panic. If you are in touble and need help, and you cannot TP a person in to your location, for what ever reason, activate the main map, press the "Copy SLURL to Clipboard" button. close the map. Go to either the Second Life Mentor chat, or Mental Mentors chat, and paste the SLURL into the chat panel, add the situation you are in. This allows mentors to know where you are and get to you, as soon as possible.

SL Hoaxes

From time to time, hoaxes are spread across the SL community. Mentors do not respond to hoaxes, nor do we pass them on, reason being, each time you do, you are adding fuel to the fire. What you do in your own groups is up to you, what you do in Mental Mentors, is totally different, and what you do in the SL Mentor chat group, is governed by the group chat guidelines.

Language Translations

American English

• Hold a sec, I am trying to find someone for you who speaks (target's chosen language)...

Brazil Portugese

• Espere um momento, estou chamando alguém que fale português do Brasil.

Chinese

• 请稍等, 我正在帮您找会中文的朋友来帮忙.

Dutch

• Wacht heel even, ik probeer iemand voor je te vinden die Nederlands spreekt.

German

• Einen Moment bitte, ich rufe eben jemanden für Dich, der deutsch spricht.

French

• Merci de patienter quelques instants. Je recherche quelqu'un pour toi qui parle le français.

Italian

• Attenda un momento, sto cercando qualcuno che parla l'italiano.

Japanese

• いま、日本語がわかる人を探しています。少しお待ちください。

Russian

• Одну минутку, я ищу кого-нибудь кто говорит по русски

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Humour

We all need a laugh now and again.

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Useful Wiki Links

Abuse Reports

https://wiki.secondlife.com/wiki/Help:When_and_how_to_file_an_Abuse_Report

PJIRA

https://wiki.secondlife.com/wiki/PJIRA

Copyright

https://wiki.secondlife.com/wiki/Help:Trademarks_and_Copyright_in_Second_Life

Suicide Hot Lines

https://wiki.secondlife.com/wiki/Suicide_hotlines

SL Volunteer Islands

https://wiki.secondlife.com/wiki/SL_Volunteer_Island

SLVI Events, Policies and Guidelines

https://wiki.secondlife.com/wiki/SLVI_Events/Attractions_Policies

SL Mentor Channel IM Guidelines

https://wiki.secondlife.com/wiki/Volunteer_Group_IM_Guidelines

Volunteer Portal

http://wiki.secondlife.com/wiki/Volunteer_Portal

SL Volunteer Mentor Buddies

https://wiki.secondlife.com/wiki/SL_Volunteer_Mentor_Buddies

Mentors Teaching Mentors

http://wiki.secondlife.com/wiki/Mentors_Teaching_Mentors

Orientations Offered by Mentor Coaches

http://wiki.secondlife.com/wiki/Orientations_Offered_By_Mentor_Coaches

Languages Spoken by Volunteers

https://wiki.secondlife.com/wiki/Category:Languages_spoken_by_Volunteers

Volunteer Title Activation Conditions

https://wiki.secondlife.com/wiki/Volunteer_Title_Activation_/_Conditions

Wiki Help

http://www.mediawiki.org/wiki/Help:Contents

Volunteer Run Groups

https://wiki.secondlife.com/wiki/Volunteer_Groups

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Useful Linden Lab Information

Linden Lab Corporate Web Page

http://lindenlab.com/

The Tao of Linden

http://lindenlab.com/about/tao

Linden Lab Terms of Service (TOS)

http://secondlife.com/corporate/tos.php

SL Community Standards

http://secondlife.com/corporate/cs.php

Linden Lab Privacy Policy

http://secondlife.com/corporate/privacy.php

SL Membership Plans

http://secondlife.com/whatis/plans.php

SL Buying Land

http://secondlife.com/community/land-getyours.php

SL Land Pricing

http://secondlife.com/whatis/landpricing.php

SL Community Events

http://secondlife.com/events/

Second Life Resources

http://secondlifegrid.net/resources

Knowledge Base

http://secondlife.com/knowledgebase

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Useful Websites

Suicide Hot Lines

• http://www.suicidehotlines.com

SL's Cancer Survivors Group

• http://poppyzabelin.blogspot.com

Language Translation

• http://babelfish.altavista.com/translate.dyn

• http://www.freetranslation.com

VTeam Blog

• http://vteamblog.com

The Official VTeam Blog is an ongoing project. VTeam, with the suggestions of volunteers are continuing to make this a more valuable resource.

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Linden's Office Hours

Amber Linden

Current Events & Communication

• See Featured Events

Communication channels:

• Community Resources Portal

About Second Life User Groups

User groups are product or community focused and each one is led by the product manager or community manager. Our goals are to make it easier for you to find the user group, or groups, that you want to participate in and for us to listen more closely to your needs and ideas. The user group program is about opening up more lines of communication. Most user groups are public and include inworld meetings, JIRA sections, and sometimes a Twitter feed, an SL Forum, or an SL email list. It's up to the user group lead and the core Resident team how they want to communicate with one another. The discussions will be open, direct, and focus more on your needs, new features, and be more forward-looking.

All Residents who join user groups must comply with the new Community Participation Guidelines, in addition to our Terms of Service. These guidelines ensure that all conversations are constructive, courteous, respectful, and in the spirit of collaboration.

Note: User groups aren't for support help. Instead, use the Support Portal.

Public User Group Meetings

For information on dates and times of user group meetings, see the user groups meeting schedule. And, each User Group has an individual page where agendas and archives reside. The program is still getting up to speed, so give each User Group leader time to fill in their content. Check back often!

All times listed are Pacific Time.

NOTE: By default, the table below is sorted chronologically by day of the week. To sort alphabetically on any other column, click the icon in the column heading.

User Group	Description	User Group Leader	Frequency	Days of Week	Time (PT)	Location (SLurl)
Server/Sim/Scripting	Simulator issues and technology.	Simon Linden	Weekly	Tuesday	12:00-13:00	http://maps.secondlife.com/secondlife/Denby/217/45/32
Open Development	Open discussion of SL development, including open source contributions.	Vir Linden	Bi-Weekly	Wednesday	07:00-08:00	Oz's Raft🖈 or Hippo Hollow (182, 49, 44)🖈
Content Creation	Discussion of SL content creation including avatars, animations, and other meshes. (Supersedes the Bento user group.)	Vir Linden	Bi-Weekly 1st, 3rd, and 5th Thursdays	Thursday	13:00-14:00	Hippotropolis Campfire Circle🖈
Concierge & Land	Discussion & education of SL topics such as current known issues and bugs, project viewers and new features, and general Mainland issues.	Wendi Linden & Vix Linden	Every 4th Wednesday	Wednesday	12:00-13:00	Linden Estate Services4 228,16,28
Web	Discussion of issues around Web properties such as Marketplace, Profiles, Place Pages, Search, etc.	Sntax Linden	Monthly	Wednesday	14:00	http://maps.secondlife.com/secondlife/Denby/73/78/25
Skill Gaming	Discussion of anything pertaining to the Skill Gaming Program. How to be part of the SLSG Program, questions about processes, and any known issues or concerns.	Corky Linden	Every 2nd Tuesday.	Tuesday	11:00 - 12:00	http://maps.secondlife.com/secondlife/Havenhurst/92/159/21
Governance	Discussion of topics relating to safety and security in Second Life. Please note this does not include the discussion of Reports anyone has filed, the outcome of investigations, or potential actions taken on abuse, DMCA or copyright issues.

George Linden

Current Events & Communication

• See Featured Events

Communication channels:

• Community Resources Portal

About Second Life User Groups

User groups are product or community focused and each one is led by the product manager or community manager. Our goals are to make it easier for you to find the user group, or groups, that you want to participate in and for us to listen more closely to your needs and ideas. The user group program is about opening up more lines of communication. Most user groups are public and include inworld meetings, JIRA sections, and sometimes a Twitter feed, an SL Forum, or an SL email list. It's up to the user group lead and the core Resident team how they want to communicate with one another. The discussions will be open, direct, and focus more on your needs, new features, and be more forward-looking.

All Residents who join user groups must comply with the new Community Participation Guidelines, in addition to our Terms of Service. These guidelines ensure that all conversations are constructive, courteous, respectful, and in the spirit of collaboration.

Note: User groups aren't for support help. Instead, use the Support Portal.

Public User Group Meetings

For information on dates and times of user group meetings, see the user groups meeting schedule. And, each User Group has an individual page where agendas and archives reside. The program is still getting up to speed, so give each User Group leader time to fill in their content. Check back often!

All times listed are Pacific Time.

NOTE: By default, the table below is sorted chronologically by day of the week. To sort alphabetically on any other column, click the icon in the column heading.

User Group	Description	User Group Leader	Frequency	Days of Week	Time (PT)	Location (SLurl)
Server/Sim/Scripting	Simulator issues and technology.	Simon Linden	Weekly	Tuesday	12:00-13:00	http://maps.secondlife.com/secondlife/Denby/217/45/32
Open Development	Open discussion of SL development, including open source contributions.	Vir Linden	Bi-Weekly	Wednesday	07:00-08:00	Oz's Raft🖈 or Hippo Hollow (182, 49, 44)🖈
Content Creation	Discussion of SL content creation including avatars, animations, and other meshes. (Supersedes the Bento user group.)	Vir Linden	Bi-Weekly 1st, 3rd, and 5th Thursdays	Thursday	13:00-14:00	Hippotropolis Campfire Circle🖈
Concierge & Land	Discussion & education of SL topics such as current known issues and bugs, project viewers and new features, and general Mainland issues.	Wendi Linden & Vix Linden	Every 4th Wednesday	Wednesday	12:00-13:00	Linden Estate Services4 228,16,28
Web	Discussion of issues around Web properties such as Marketplace, Profiles, Place Pages, Search, etc.	Sntax Linden	Monthly	Wednesday	14:00	http://maps.secondlife.com/secondlife/Denby/73/78/25
Skill Gaming	Discussion of anything pertaining to the Skill Gaming Program. How to be part of the SLSG Program, questions about processes, and any known issues or concerns.	Corky Linden	Every 2nd Tuesday.	Tuesday	11:00 - 12:00	http://maps.secondlife.com/secondlife/Havenhurst/92/159/21
Governance	Discussion of topics relating to safety and security in Second Life. Please note this does not include the discussion of Reports anyone has filed, the outcome of investigations, or potential actions taken on abuse, DMCA or copyright issues.

Lexie Linden

Current Events & Communication

• See Featured Events

Communication channels:

• Community Resources Portal

About Second Life User Groups

User groups are product or community focused and each one is led by the product manager or community manager. Our goals are to make it easier for you to find the user group, or groups, that you want to participate in and for us to listen more closely to your needs and ideas. The user group program is about opening up more lines of communication. Most user groups are public and include inworld meetings, JIRA sections, and sometimes a Twitter feed, an SL Forum, or an SL email list. It's up to the user group lead and the core Resident team how they want to communicate with one another. The discussions will be open, direct, and focus more on your needs, new features, and be more forward-looking.

All Residents who join user groups must comply with the new Community Participation Guidelines, in addition to our Terms of Service. These guidelines ensure that all conversations are constructive, courteous, respectful, and in the spirit of collaboration.

Note: User groups aren't for support help. Instead, use the Support Portal.

Public User Group Meetings

For information on dates and times of user group meetings, see the user groups meeting schedule. And, each User Group has an individual page where agendas and archives reside. The program is still getting up to speed, so give each User Group leader time to fill in their content. Check back often!

All times listed are Pacific Time.

NOTE: By default, the table below is sorted chronologically by day of the week. To sort alphabetically on any other column, click the icon in the column heading.

User Group	Description	User Group Leader	Frequency	Days of Week	Time (PT)	Location (SLurl)
Server/Sim/Scripting	Simulator issues and technology.	Simon Linden	Weekly	Tuesday	12:00-13:00	http://maps.secondlife.com/secondlife/Denby/217/45/32
Open Development	Open discussion of SL development, including open source contributions.	Vir Linden	Bi-Weekly	Wednesday	07:00-08:00	Oz's Raft🖈 or Hippo Hollow (182, 49, 44)🖈
Content Creation	Discussion of SL content creation including avatars, animations, and other meshes. (Supersedes the Bento user group.)	Vir Linden	Bi-Weekly 1st, 3rd, and 5th Thursdays	Thursday	13:00-14:00	Hippotropolis Campfire Circle🖈
Concierge & Land	Discussion & education of SL topics such as current known issues and bugs, project viewers and new features, and general Mainland issues.	Wendi Linden & Vix Linden	Every 4th Wednesday	Wednesday	12:00-13:00	Linden Estate Services4 228,16,28
Web	Discussion of issues around Web properties such as Marketplace, Profiles, Place Pages, Search, etc.	Sntax Linden	Monthly	Wednesday	14:00	http://maps.secondlife.com/secondlife/Denby/73/78/25
Skill Gaming	Discussion of anything pertaining to the Skill Gaming Program. How to be part of the SLSG Program, questions about processes, and any known issues or concerns.	Corky Linden	Every 2nd Tuesday.	Tuesday	11:00 - 12:00	http://maps.secondlife.com/secondlife/Havenhurst/92/159/21
Governance	Discussion of topics relating to safety and security in Second Life. Please note this does not include the discussion of Reports anyone has filed, the outcome of investigations, or potential actions taken on abuse, DMCA or copyright issues.

Pathfinder Linden

Current Events & Communication

• See Featured Events

Communication channels:

• Community Resources Portal

About Second Life User Groups

User groups are product or community focused and each one is led by the product manager or community manager. Our goals are to make it easier for you to find the user group, or groups, that you want to participate in and for us to listen more closely to your needs and ideas. The user group program is about opening up more lines of communication. Most user groups are public and include inworld meetings, JIRA sections, and sometimes a Twitter feed, an SL Forum, or an SL email list. It's up to the user group lead and the core Resident team how they want to communicate with one another. The discussions will be open, direct, and focus more on your needs, new features, and be more forward-looking.

All Residents who join user groups must comply with the new Community Participation Guidelines, in addition to our Terms of Service. These guidelines ensure that all conversations are constructive, courteous, respectful, and in the spirit of collaboration.

Note: User groups aren't for support help. Instead, use the Support Portal.

Public User Group Meetings

For information on dates and times of user group meetings, see the user groups meeting schedule. And, each User Group has an individual page where agendas and archives reside. The program is still getting up to speed, so give each User Group leader time to fill in their content. Check back often!

All times listed are Pacific Time.

NOTE: By default, the table below is sorted chronologically by day of the week. To sort alphabetically on any other column, click the icon in the column heading.

User Group	Description	User Group Leader	Frequency	Days of Week	Time (PT)	Location (SLurl)
Server/Sim/Scripting	Simulator issues and technology.	Simon Linden	Weekly	Tuesday	12:00-13:00	http://maps.secondlife.com/secondlife/Denby/217/45/32
Open Development	Open discussion of SL development, including open source contributions.	Vir Linden	Bi-Weekly	Wednesday	07:00-08:00	Oz's Raft🖈 or Hippo Hollow (182, 49, 44)🖈
Content Creation	Discussion of SL content creation including avatars, animations, and other meshes. (Supersedes the Bento user group.)	Vir Linden	Bi-Weekly 1st, 3rd, and 5th Thursdays	Thursday	13:00-14:00	Hippotropolis Campfire Circle🖈
Concierge & Land	Discussion & education of SL topics such as current known issues and bugs, project viewers and new features, and general Mainland issues.	Wendi Linden & Vix Linden	Every 4th Wednesday	Wednesday	12:00-13:00	Linden Estate Services4 228,16,28
Web	Discussion of issues around Web properties such as Marketplace, Profiles, Place Pages, Search, etc.	Sntax Linden	Monthly	Wednesday	14:00	http://maps.secondlife.com/secondlife/Denby/73/78/25
Skill Gaming	Discussion of anything pertaining to the Skill Gaming Program. How to be part of the SLSG Program, questions about processes, and any known issues or concerns.	Corky Linden	Every 2nd Tuesday.	Tuesday	11:00 - 12:00	http://maps.secondlife.com/secondlife/Havenhurst/92/159/21
Governance	Discussion of topics relating to safety and security in Second Life. Please note this does not include the discussion of Reports anyone has filed, the outcome of investigations, or potential actions taken on abuse, DMCA or copyright issues.