|
|
| Line 160: |
Line 160: |
| {{LLO_Table|Local Payments Help|Post-KB2 article| probably should be imported}} | | {{LLO_Table|Local Payments Help|Post-KB2 article| probably should be imported}} |
| {{LLO_Table|Marketplace listing guidelines|Links to the real policies}} | | {{LLO_Table|Marketplace listing guidelines|Links to the real policies}} |
| {{LLO_Table|Maturity ratings and inworld search}}
| |
| {{LLO_Table|Maturity ratings and media access}}
| |
| {{LLO_Table|My password has too many stars in it!|Is this even KB-worthy?}}
| |
|
| |
|
| |
|
| |
| {{LLO_Table|Online Safety Guidelines}} | | {{LLO_Table|Online Safety Guidelines}} |
| {{LLO_Table|Openspaces FAQ}} | | {{LLO_Table|Openspaces FAQ}} |
| {{LLO_Table|Password Protection}} | | {{LLO_Table|Password Protection}} |
| {{LLO_Table|Paying for Private Regions and special Paypal issues}}
| | |
| | |
| {{LLO_Table|Preventing common billing problems}} | | {{LLO_Table|Preventing common billing problems}} |
| {{LLO_Table|Private Region (Island) FAQ}} | | {{LLO_Table|Private Region (Island) FAQ}} |
| Line 286: |
Line 281: |
| {{LLO_Table|Instructions for setting up Process Credit payments through wire transfer}} | | {{LLO_Table|Instructions for setting up Process Credit payments through wire transfer}} |
| {{LLO_Table|Invoicing for Special Orders of Land in Second Life|Borderline, but not policy-related}} | | {{LLO_Table|Invoicing for Special Orders of Land in Second Life|Borderline, but not policy-related}} |
| | | {{LLO_Table|Linden Home}} |
| | {{LLO_Table|Linden Home/FAQ}} |
| | {{LLO_Table|Linden Home Help Guide}} |
| | {{LLO_Table|Maturity ratings and inworld search}} |
| | {{LLO_Table|Maturity ratings and media access}} |
| | {{LLO_Table|My password has too many stars in it!|Is this even KB-worthy?}} |
| | {{LLO_Table|My Paypal is ok, but it's still failing. Could it be your Monthly Maximum limit?}} |
| | {{LLO_Table|My group was disbanded; can I get it back?}} |
| | {{LLO_Table|Paying for Private Regions and special Paypal issues}} |
| |} | | |} |
|
| |
|
The end result of this whole process is that every LLO article should either:
- Remain on the wiki in the LLO namespace (some may also get consolidated)
- Go into a KB2 article
- Be deleted or archived (details TBD)
See Template:LLO_Table
Open Questions
| Article |
Comments |
Stakeholder
|
| Adult Content edit
|
| Adult-oriented content controls FAQ
|
Has this article's usefulness expired?
|
Blondin
|
| Details for landowners on migrating to Zindra
|
Stale?
|
Blondin
|
| Billing edit
|
| Changes to billing and trading limits (formerly LindeX tiers)
|
Changes? This seems stale.
|
None identified
|
| Contacting Linden Lab Billing
|
I want to say no, but there is no way for Residents to get info to update this article
|
None identified
|
| Why did my billing agreement with PayPal fail?
|
Sensitive but not policy
|
None identified
|
| I seem to be having trouble paying. What's going to happen to my account? Will I lose everything?
|
Might be interpreted as policy
|
None identified
|
| IP & Content edit
|
| Frequently Asked Questions about the Pilot Program for Testing Early Improvements to the IP Complaint Process
|
What IS this? Might be stale.
|
None identified
|
| Frequently Asked Questions on the IP Complaint Process
|
Not sure where this stands
|
None identified
|
| Frequently Asked Questions on Our Content Management Roadmap
|
What IS this? Might be stale.
|
None identified
|
| Communication edit
|
| Guidelines for Blog Comments
|
Where is this linked from?
|
None identified
|
| Someone in Second Life is distributing chat logs within Second Life or on the Second Life forums.
|
It reinforces policy but it's not a policy question...
|
None identified
|
| Old events and time-sensitive content edit
|
| Details for the 2009 Homestead reactivation process
|
Stale? 2009 process
|
None identified
|
| Frequently Asked Questions about the Second Life Winterfest Promotion
|
Stale?
|
None identified
|
| Frequently asked questions about the Best of Fall Fashion Show in Second Life
|
Almost certainly stale.
|
None identified
|
| Holiday 2009 Land Auction FAQ
|
2009. Stale.
|
None identified
|
| Homestead pricing update FAQ
|
Pricing update FAQ for something long past. Stale.
|
None identified
|
| Custom Name Program (beta) General Information
|
Stale w/ introduction of display names
|
None identified
|
| Teen Second Life Transition FAQ
|
Tricky. Not strictly policy but shouldn't be editable.
|
None identified
|
| Land edit
|
| Homestead FAQ
|
Borderline policy article. Might not want to split it from the rest of the land articles
|
None identified
|
| Information about Openspaces (Void Regions)
|
Partially stale
|
None identified
|
| Setup Fees for Land Inworld After April 24, 2008
|
Ancient and covered elsewhere in better detail
|
None identified
|
| Themed Private Regions
|
Announcement-related?
|
None identified
|
| Xstreet
|
| Xstreet Currency Exchange
|
Obsolete?
|
None identified
|
| Xstreet SL login change FAQ
|
Obsolete?
|
None identified
|
| Xstreet Wishlists
|
Obsolete?
|
None identified
|
| Xstreet account merge FAQ
|
Obsolete?
|
None identified
|
| Inter-Resident transactions and agreements edit
|
| I have an agreement with one or more Residents regarding real estate, group management, performance of services, division of revenue, etc., but they aren't keeping to the agreement.
|
Contains policy but is not a policy doc.
|
None identified
|
| I paid Linden Dollars for an item, but didn't receive it.
|
Contains policy but is not a policy doc.
|
None identified
|
| I paid for something, but didn't receive it as promised. Or: I provided something, but wasn't paid for it as promised.
|
Contains policy but is not a policy doc.
|
None identified
|
| I placed a bet with another Resident's gambling script, but it didn't pay out, or didn't pay out correctly, or the odds aren't right, or it doesn't follow the rules for the particular game.
|
Contains policy but is not a policy doc.
|
None identified
|
| I rented a land parcel from another Resident (either on the Mainland or in a private region) and it's being taken back from me, even though I've paid the agreed-upon fees or rent.
|
Contains policy but is not a policy doc.
|
None identified
|
| Other edit
|
| About ad farms and network advertisers
|
Is this policy or helpful tips?
|
Torley
|
| Second Life Viewer Licensing Program
|
I don't think this needs to be protected; would like a second opinion.
|
Oz
|
| How do I request a memorial event in Linden Memorial Park?
|
Borderline
|
None identified
|
| How do I request a memorial placement in Linden Memorial Park?
|
Borderline
|
None identified
|
| Someone claiming to be a Linden is threatening to ban my account and take my land!
|
Shouldn't be protected, but needs some editing first
|
None identified
|
| Submitting a Knowledge Base suggestion
|
Still relevant?
|
None identified
|
| Suggesting a policy change
|
I'm not sure this actually tells you how to suggest a change
|
None identified
|
| What are Second Life's subnets?
|
I'm not sure what to do with this one
|
None identified
|
| Why isn't the last name I want listed?
|
Obsolete
|
None identified
|
Move from LLO to KB2
The following articles are candidates to move from LLO namespace to KB2. This could occur as part of or after the migration.
| Article |
Comments |
Stakeholder
|
| Abandoned Land FAQ
|
|
None identified
|
| Account Security
|
|
None identified
|
| Alt Account FAQ
|
Contains a little policy info, but probably shouldn't be protected
|
None identified
|
| Alternate Viewers
|
Oz and Dessie
|
None identified
|
| Another Resident interfered with the operation of some vending or game scripts and took my Linden Dollars.
|
|
None identified
|
| Beta Known Issues and Information
|
|
None identified
|
| Can I change my avatar's name?
|
|
None identified
|
| Can I find out if someone I referred upgraded to a Premium account?
|
|
None identified
|
| Can I have a custom last name for my Second Life account?
|
|
None identified
|
| Can I retract a previously-filed abuse report?
|
|
None identified
|
| Changing your email address
|
|
None identified
|
| Community Standards
|
Links to the real CS
|
None identified
|
| Death and other worries outside Second Life
|
Links to actual policies
|
None identified
|
| Display Names
|
Probably no
|
None identified
|
| Display Names FAQs
|
Probably no
|
None identified
|
| Display Names Resi Requests
|
Probably no
|
None identified
|
| Email Scam (Phishing) FAQ
|
|
None identified
|
| Estate and Private Region Billing FAQ
|
|
None identified
|
| Events
|
|
None identified
|
| False cache virus alerts
|
|
None identified
|
| Getting started FAQ
|
|
None identified
|
| How To Handle Online Harassment
|
|
None identified
|
| How can I find out who referred me to Second Life?
|
|
None identified
|
| How can I make sure I stay out of trouble?
|
|
None identified
|
| How do I downgrade to a Basic account?
|
|
None identified
|
| How do I stop notecard spam?
|
|
None identified
|
| How do I upgrade my account type from Basic to Premium?
|
|
None identified
|
| How long does a response to an Abuse Report take?
|
|
None identified
|
| How long does it take to get the L$1000 bonus after I sign up for a Premium account?
|
|
None identified
|
| How long does it take to process credits?
|
|
None identified
|
| How to Cancel an Account
|
|
None identified
|
| How to apply for the Linden Department of Public Works
|
|
None identified
|
| How to report an underage Resident in Second Life
|
|
None identified
|
| I'm having problems with more than one computer on one connection
|
|
None identified
|
| I'm having some trouble using American Express to pay for things with Linden Lab.
|
|
None identified
|
| I've filed an abuse report, I haven't heard a thing, and the offender isn't banned -- why?
|
|
None identified
|
| I bought Linden Dollars (L$) but my balance hasn't updated!
|
|
None identified
|
| I bought Linden Dollars (L$) from the LindeX and was charged more/less than I thought I would be. Why
|
|
None identified
|
| I can't buy anything on the LindeX because of billing and trading limits; what do I do?
|
|
None identified
|
| I can't tell how much L$ I have; it just says "Loading."
|
|
None identified
|
| I can't update my payment information.
|
|
None identified
|
| I got stuck in a box or a cage or something. How do I get out?
|
|
None identified
|
| I just canceled my account and I'm still being charged!
|
|
None identified
|
| I keep getting shot and thrown far away. How can I stop this?
|
|
None identified
|
| I need to report a region being offline.
|
|
None identified
|
| I paid US$ for something, but the system doesn't seem to know it yet.
|
|
None identified
|
| I started a group that was disbanded, so I tried to start another one with the same name, and I can't.
|
|
None identified
|
| If I do not allow a friend to see my online status in Second Life, will they still be able to see it on the website?
|
|
None identified
|
| Information about the Enterprise Level Support Program (ELSP)
|
|
None identified
|
| Is it possible to have bigger regions?
|
|
None identified
|
| Is it possible to view transactions older than 30 days?
|
|
None identified
|
| Is there a technical reason we can't link trees?
|
|
None identified
|
| Knowledge Base Feedback
|
Needs to be rewritten for the new platform
|
None identified
|
| Linden Communication Venues Guide
|
|
None identified
|
| Linden Endowment for the Arts Committee
|
|
None identified
|
| Linden Grant
|
|
None identified
|
| Linden Lab economic metric definitions
|
|
None identified
|
| Local Payments FAQ
|
Post-KB2 article
|
probably should be imported
|
| Local Payments Help
|
Post-KB2 article
|
probably should be imported
|
| Marketplace listing guidelines
|
Links to the real policies
|
None identified
|
| Online Safety Guidelines
|
|
None identified
|
| Openspaces FAQ
|
|
None identified
|
| Password Protection
|
|
None identified
|
| Preventing common billing problems
|
|
None identified
|
| Private Region (Island) FAQ
|
|
None identified
|
| Private Region Transfer FAQ
|
|
None identified
|
| Protected Land FAQ
|
|
None identified
|
| Resources for questions or problems outside Second Life
|
|
None identified
|
| Safeguarding your account and protecting your password
|
|
None identified
|
| Scams
|
|
None identified
|
| Scripted Agent Status
|
|
None identified
|
| Search FAQ
|
|
None identified
|
| Search Guidelines
|
Includes nominal search policies
|
None identified
|
| Second Life Billing Policies
|
Links to the real policies
|
None identified
|
| Second Life Forum General Guidelines
|
Links to the real policies
|
None identified
|
| Second Life Last Names FAQ
|
Obsolete with Display Names and usernames
|
None identified
|
| Second Life Mentor Group Closing FAQ
|
|
None identified
|
| Setting your maturity preferences
|
|
None identified
|
| Shopping Safety Guidelines
|
|
None identified
|
| Some landowners seem to be charging their own tier for land in US$ through Paypal or some other system -- what's going on?
|
|
None identified
|
| Someone else has my password; I may have been the victim of fraud.
|
|
None identified
|
| Someone in Second Life is abusing me verbally through Voice.
|
|
None identified
|
| Someone in Second Life who I don't like keeps Instant Messaging me and following me around. What can I do?
|
|
None identified
|
| Someone with the last name "Tester" left some unwanted objects on my land. Who is this Resident and what's going on?
|
|
None identified
|
| Stop being pushed -- sit down!
|
|
None identified
|
| Support Groups in Second Life
|
|
None identified
|
| Support Tickets Explained
|
|
None identified
|
| System Requirements
|
|
None identified
|
| Teen Safety Guidelines
|
|
None identified
|
| Terms of Service
|
Links to the real ToS
|
None identified
|
| The password retrieval email hasn't arrived. What do I do?
|
|
None identified
|
| Tickets for Basic and Guest Accounts
|
|
None identified
|
| Tickets for Technical Issues
|
|
None identified
|
| Trademark Guidelines
|
Links to the real policies
|
None identified
|
| Using PayPal with Xstreet
|
Obsolete with Marketplace?
|
None identified
|
| Viewer access FAQ
|
|
None identified
|
| Viewing and analyzing sales
|
|
None identified
|
| Voice Chat Privacy
|
|
None identified
|
| What's Concierge service and how do I get it?
|
|
None identified
|
| What's a workaround?
|
|
None identified
|
| What's the difference between Estates and Private Regions?
|
|
None identified
|
| What's the reason for the message "Not Authorized" when I try to enter my billing information?
|
|
None identified
|
| What are inworld office hours, and how can I attend them?
|
|
None identified
|
| What are the different levels of account membership?
|
|
None identified
|
| What are the different types of Account Verification?
|
|
None identified
|
| What are the parcel ban and access heights?
|
|
None identified
|
| What are the rules for the script checkboxes in the About Land window?
|
|
None identified
|
| What does "SLT" stand for?
|
|
None identified
|
| What happened to First Land?
|
Links to blog post
|
None identified
|
| What happens to land I own on the mainland if I downgrade from a Premium account to Basic?
|
|
None identified
|
| What if I don't know my security question
|
|
None identified
|
| What is Extended Support?
|
|
None identified
|
| What is Second Life Answers?
|
|
None identified
|
| What is the Risk API?
|
|
None identified
|
| What is traffic (formerly known as dwell)?
|
|
None identified
|
| When I log into Second Life, it gets to "Waiting for Region Handshake" and stops.
|
Troubleshooting
|
None identified
|
| When I log into Second Life, it says my user name and/or password is incorrect.
|
Troubleshooting
|
None identified
|
| Where can I find economic statistics on Second Life?
|
|
None identified
|
| Where can I find information about using Linden Lab's trademarks and logos?
|
|
None identified
|
| Who are Lindens?
|
|
None identified
|
| Why are comments closed on some blog posts?
|
|
None identified
|
| Why can't I update my credit card billing?
|
Troubleshooting
|
None identified
|
| Why does Second Life say "You cannot log into Second Life from this location"?
|
Troubleshooting
|
None identified
|
| Why does Second Life say "Your account is not accessible until (date/time)"
|
Troubleshooting
|
None identified
|
| Why was I billed an additional transaction fee?
|
|
None identified
|
| Why was I charged $1.00 on my credit card?
|
|
None identified
|
| Why was my group disbanded?
|
|
None identified
|
| Windows 7
|
|
None identified
|
| Xstreet fees
|
Links to the actual policies
|
None identified
|
Already in KB2
Keep in LLO
KEEP IN LLO
NOTE: Some of these are transcluded into existing KB2 articles. Is that right?
| Article |
Comments |
Stakeholder
|
| API Terms of Use
|
|
Oz
|
| About CopyBot, similar tools, and the Terms of Service
|
|
None identified
|
| Adult Oriented content controls: definitions meeting transcript
|
|
None identified
|
| Adult Oriented content controls: educator meeting transcript
|
|
None identified
|
| Adult Oriented content controls: followup definitions meeting transcript
|
|
None identified
|
| Adult Oriented content controls: landowner meeting transcript
|
|
None identified
|
| Adult Oriented content controls: merchant meeting transcript
|
|
None identified
|
| An Overview of Second Life Security
|
Judgment call. Not truly policy, but sensitive info.
|
None identified
|
| Blake Sea Code of Conduct
|
|
None identified
|
| Can I be punished for revealing information about another resident without permission?
|
|
None identified
|
| Can I transfer my account to another person?
|
Clarification of policy
|
None identified
|
| Clarification of policy disallowing ageplay
|
|
None identified
|
| Community Participation Guidelines
|
|
None identified
|
| Community Partnership Program
|
|
None identified
|
| Community Partnership Program/FAQ
|
Clarification of attached protected article
|
None identified
|
| Contribution Agreement
|
|
Oz
|
| Delinquency Policy
|
Clarifications of ToS
|
None identified
|
| Discussion guidelines
|
Amanda, Lexie
|
None identified
|
| FAQs on Policy Regarding Inworld "Banking"
|
Clarification of policy
|
Alec, JP
|
| FLOSS exception
|
|
Oz
|
| GNU General Public License, version 2.0
|
Oz
|
None identified
|
| GNU Lesser General Public License, version 2.1
|
Oz
|
None identified
|
| Guidelines for Private Region Naming
|
Technically describes policy, but feels strange as such
|
None identified
|
| How do I bequeath my Second Life account and assets to another Resident if I die in real life?
|
|
None identified
|
| I want to sell real-life items through Second Life.
|
Clarification of ToS
|
None identified
|
| Intellectual Property
|
|
Laurap
|
| Inworld policy on bots
|
|
None identified
|
| Is it OK to ask other Residents to take surveys?
|
|
None identified
|
| Is it OK to log chat with a scripted object?
|
|
None identified
|
| Land cutting
|
|
None identified
|
| Linden Home/Covenant
|
|
None identified
|
| Mainland policies
|
|
None identified
|
| Maturity ratings: an overview
|
Contains official definitions of each rating; could be split up
|
None identified
|
| More info about Section 3.2 of the ToS and patents
|
|
Laurap
|
| More info about Section 3.3 of the ToS and your intellectual property rights
|
|
Laurap
|
| New Policy Regarding Inworld Banks
|
New in 2008.
|
None identified
|
| Policy Regarding Wagering in Second Life
|
|
None identified
|
| Policy on Resident-Run L$ Financial Services and Securities
|
Does this conflict with the policy regarding inworld banks?
|
None identified
|
| Registration API Request Form
|
This replaces the form on develop.secondlife.com
|
None identified
|
| Second Life BunnyJam Contests Fine Print
|
How outdated is this?
|
None identified
|
| Sharing Second Life Accounts
|
|
None identified
|
| Skill Game Compliance
|
This is a new article the explains the new policy re: skill games vs. "games of chance"
|
JP
|
| Snapshot and machinima policy
|
|
None identified
|
| Solution Provider Program
|
Seems official enough to warrant protection, but should it be on the wiki?
|
Betsy?
|
| Someone in Second Life is doing something that makes the whole region run much more slowly than it should.
|
|
None identified
|
| Someone in Second Life is providing information about another Resident's "real world" life.
|
|
None identified
|
| Someone in Second Life is taking pictures, screenshots, or video of Residents without their permission, or in private areas.
|
|
None identified
|
| Terms of Service Arbitration FAQ
|
|
Laurap
|
| Terms of Service Archive
|
|
Laurap
|
| Terms of Service Archive/Through 14 December 2010
|
|
Laurap
|
| Terms of Service Archive/Through 29 April 2010
|
|
Laurap
|
| Terms of Service Archive/Through 5 October 2010
|
|
Laurap
|
| Terms of Service FAQ
|
|
None identified
|
| The Special Island Order Form
|
|
None identified
|
| Third Party Policy and Viewer Directory FAQ
|
|
Oz
|
| Tickets for Billing and L$ Issues
|
|
None identified
|
| Twitter
|
|
None identified
|
| Underage Reporting in Second Life
|
|
None identified
|
| Usage Fees & U.S. Dollar Charges
|
|
None identified
|
| User Groups
|
|
None identified
|
| Value Added Tax (VAT) Frequently Asked Questions
|
|
None identified
|
| Wagering Games FAQ
|
|
None identified
|
| Welcome Area Guidelines
|
|
None identified
|
| What happens to my inventory and Linden dollars if I am permanently banned from Second Life?
|
|
None identified
|
| What should I do about abuse that moves outside of Second Life?
|
|
None identified
|
| Who gets my Second Life stuff if I die in real life?
|
We should really think about a new title for this
|
None identified
|
| Why is my account on hold?
|
Contains official instructions for appeals
|
None identified
|
Candidates for Deletion / Archiving