SL Cert - Basic Mentoring: Difference between revisions

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Page under construction when I can figure out the editing interface.
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[[Category:Certification]]
 
= Overview =
 
This definition codifies what tutors need to know to help people competently from both a communications and technical standpoint.
 
= Audience =
 
People and organizations who want to help others.
 
= Pre-requisites =
 
Must be at least six months in Second Life.
 
= Criteria =
 
Describe the skills and knowledge necessary to tutor competently and effectively at a basic level.
 
 
= Mentor Skillset =
 
== Communication Skillset ==
 
=== Leaving the ego at the door ===
Understanding the necessity of focusing on the person being helped.
 
=== Presenting yourself ===
 
=== Terms of Service ===
http://secondlife.com/corporate/tos.php
 
=== Community Standards ===
http://secondlife.com/corporate/cs.php
 
=== The function of a tutor ===
 
=== Definitions of PG, Adult, and Mature regions ===
 
=== Be familiar with Second Life acronyms (see [[Acronyms]]) ===
 
=== Know the resources ===
* http://wiki.secondlife.com
* http://secondlife.com/support
* http://jira.secondlife.com
* Your colleagues
 
=== Announcing who you are and why you're there:  goals and methods ===
 
=== Communicate effectively with people from other cultures ===
 
=== Describe things and procedures accurately:  techniques for describing procedures ===
 
=== Know your limits:  realizing how many people you can help at one time ===
 
=== Steps for dealing with misbehaving residents ===
 
=== Understand how and when Report Abuse interface accurately and efficiently ===
 
== Technical Skillset ==
 
Viewer 2 Keyboard Shortcuts[http://home.comcast.net/~orange.planer/Viewer%202%20Keyboard%20Shortcuts.png Viewer 2 Keyboard Shortcuts]
 
=== Moving ===
 
==== Locally ====
 
===== Walking/Running =====
 
===== Hovering/Flying =====
 
===== Using the Mini-Map =====
 
==== Globally ====
 
===== Using the Map - Where am I? =====
 
===== Using Search - Where is that? =====
 
===== Using Landmarks - How do I get there again? =====
 
=== Hunting/Gathering ===
 
==== Inventory - I can have stuff! ====
 
==== Appearance - I can change how I look! ====
 
===== Kinds of clothing =====
 
===== Wearing an item of clothing =====
 
===== Creating an outfit =====
 
===== Wearing an outfit =====
 
===== Modifying an outfit =====
 
==== Organizing what you have - How do I find things quickly? ====
 
==== Purchasing ====
 
===== Money =====
 
===== What is it? =====
 
===== Is it necessary? =====
 
===== How much can I have? =====
 
===== How do I get it? =====
 
===== Purchasing things with or without money =====
 
===== Organizing what you've purchased =====
 
=== Communications ===
 
==== Chatting with people nearby ====
 
==== The Friends List ====
 
==== Chatting with one person privately ====
 
==== Chatting with many people privately - Conference chat ====
 
==== Groups - people of a feather ====
 
===== Finding a group =====
 
===== Joining a group (various methods) =====
 
===== Chatting with many people - Group chat =====
 
==== Voice Chat ====
 
=== Know the basic Macintosh shortcuts (see [[Technical issues with Mac OS X#Using Second Life under Mac OS X|Second Life under Mac OS X]] ) ===
 
=== The profile ===
 
=== Preferences ===

Latest revision as of 05:37, 6 May 2011

Overview

This definition codifies what tutors need to know to help people competently from both a communications and technical standpoint.

Audience

People and organizations who want to help others.

Pre-requisites

Must be at least six months in Second Life.

Criteria

Describe the skills and knowledge necessary to tutor competently and effectively at a basic level.


Mentor Skillset

Communication Skillset

Leaving the ego at the door

Understanding the necessity of focusing on the person being helped.

Presenting yourself

Terms of Service

http://secondlife.com/corporate/tos.php

Community Standards

http://secondlife.com/corporate/cs.php

The function of a tutor

Definitions of PG, Adult, and Mature regions

Be familiar with Second Life acronyms (see Acronyms)

Know the resources

Announcing who you are and why you're there: goals and methods

Communicate effectively with people from other cultures

Describe things and procedures accurately: techniques for describing procedures

Know your limits: realizing how many people you can help at one time

Steps for dealing with misbehaving residents

Understand how and when Report Abuse interface accurately and efficiently

Technical Skillset

Viewer 2 Keyboard ShortcutsViewer 2 Keyboard Shortcuts

Moving

Locally

Walking/Running
Hovering/Flying
Using the Mini-Map

Globally

Using the Map - Where am I?
Using Search - Where is that?
Using Landmarks - How do I get there again?

Hunting/Gathering

Inventory - I can have stuff!

Appearance - I can change how I look!

Kinds of clothing
Wearing an item of clothing
Creating an outfit
Wearing an outfit
Modifying an outfit

Organizing what you have - How do I find things quickly?

Purchasing

Money
What is it?
Is it necessary?
How much can I have?
How do I get it?
Purchasing things with or without money
Organizing what you've purchased

Communications

Chatting with people nearby

The Friends List

Chatting with one person privately

Chatting with many people privately - Conference chat

Groups - people of a feather

Finding a group
Joining a group (various methods)
Chatting with many people - Group chat

Voice Chat

Know the basic Macintosh shortcuts (see Second Life under Mac OS X )

The profile

Preferences