Difference between revisions of "LLO Article Survey for Community Platform Migration"

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The end result of this whole process is that every LLO article should either:
* Remain on the wiki in the LLO namespace (some may also get consolidated)
* Go into a KB2 article
* Be deleted or archived (details TBD)


See [[Template:LLO_Table]] for the template used in the tables below.
'''Notes''':


|
New landing page:  [[Linden Lab Official:Policies]]
__TOC__
 
|}
'''Organizational templates''':
<br clear=all/>
* [[Template:LLO_Table]] - used in the tables below. 
* [[Template:LLOlink]] - convenience template to link to LLO article.
 
See also [[LLO Articles Moved to Community Platform]].


==Labels ==
'''Templates for LLO articles'''
'''For archives''':
* [[Template:Archive]]
* [[Template:Time Sensitive]]


These are the labels for articles in new CP:
'''Questions''':
* We will probably need to add new labels.  See [[Knowledge_Base_Migration_to_Community_Platform#Candidates_for_new_labels|Candidates for new labels]]
* Should the [[#Technical|"Technical"]] articles stay on the wiki or move?


*Abuse and Griefing
== Need to address ==
*Account
*Avatar
*Beginner
*Billing
*Buying and Selling
*Communication
*Content Creation
*Controls
*Groups
*Inventory
*Land
*Linden dollars (L$)
*Maturity
*Navigation
*Reference
*Social


== Open Questions ==
Content in these articles needs to be either moved into existing Lithium articles, or into other wiki articles, or perhaps just deleted (if its no longer valid).


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===Adult Content===


{{LLO_Table|Adult-oriented content controls FAQ|Has this article's usefulness expired?|Blondin}}
=== Account ===
{{LLO_Table|Details for landowners on migrating to Zindra|Stale?|Blondin}}


|--
{{LLO_Table|What if I don't know my security question|Rowan sez to ask Patch or Patsy to confirm.}}
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===Billing===


{{LLO_Table|Changes to billing and trading limits (formerly LindeX tiers)|Changes?  This seems stale.}}
|}
{{LLO_Table|Contacting Linden Lab Billing|I want to say no, but there is no way for Residents to get info to update this article}}
{{LLO_Table|Why did my billing agreement with PayPal fail?|Sensitive but not policy}}
{{LLO_Table|I seem to be having trouble paying. What's going to happen to my account? Will I lose everything?|Might be interpreted as policy}}
 
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===IP & Content===


{{LLO_Table|Frequently Asked Questions about the Pilot Program for Testing Early Improvements to the IP Complaint Process|What IS this?  Might be stale.}}
== Keep in Wiki in LLO namespace==
{{LLO_Table|Frequently Asked Questions on the IP Complaint Process|Not sure where this stands}}


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!Article!!Comments!!Stakeholder
===Communication===
'''
{{LLO_Table|Guidelines for Blog Comments|Where is this linked from?}}
{{LLO_Table|Someone in Second Life is distributing chat logs within Second Life or on the Second Life forums.|It reinforces policy but it's not a policy question...}}


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===Old events and outdated content===
=== Account ===
These are candidates for archiving or deleting.


{{LLO_Table|Details for the 2009 Homestead reactivation process|Stale? 2009 process}}
{{LLO_Table|Safeguarding your account and protecting your password|Merge with {{LLOlink|Account Security}}.|}}
{{LLO_Table|Frequently Asked Questions about the Second Life Winterfest Promotion|Stale?}}
{{LLO_Table|Frequently asked questions about the Best of Fall Fashion Show in Second Life|Almost certainly stale.}}
{{LLO_Table|Holiday 2009 Land Auction FAQ|2009. Stale.}}
{{LLO_Table|Homestead pricing update FAQ|Pricing update FAQ for something long past.  Stale.}}
{{LLO_Table|Custom Name Program (beta) General Information|Stale w/ introduction of display names}}
{{LLO_Table|Teen Second Life Transition FAQ|Tricky.  Not strictly policy but shouldn't be editable.}}
{{LLO_Table|Frequently Asked Questions on Our Content Management Roadmap|What IS this?  Might be stale.}}


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===Land===
=== Linden Lab ===


{{LLO_Table|Homestead FAQ|Borderline policy article.  Might not want to split it from the rest of the land articles}}
{{LLO_Table|Linden Lab economic metric definitions|Are we keeping this around?|Amanda, JP}}
{{LLO_Table|Information about Openspaces (Void Regions)|Partially stale}}
{{LLO_Table|Setup Fees for Land Inworld After April 24, 2008|Ancient and covered elsewhere in better detail}}
{{LLO_Table|Themed Private Regions|Announcement-related?}}


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===Inter-Resident transactions and agreements===


{{LLO_Table|I have an agreement with one or more Residents regarding real estate, group management, performance of services, division of revenue, etc., but they aren't keeping to the agreement.|Contains policy but is not a policy doc.}}
== Linked from existing portals ==
{{LLO_Table|I paid Linden Dollars for an item, but didn't receive it.|Contains policy but is not a policy doc.}}
{{LLO_Table|I paid for something, but didn't receive it as promised. Or: I provided something, but wasn't paid for it as promised.|Contains policy but is not a policy doc.}}
{{LLO_Table|I placed a bet with another Resident's gambling script, but it didn't pay out, or didn't pay out correctly, or the odds aren't right, or it doesn't follow the rules for the particular game.|Contains policy but is not a policy doc.}}
{{LLO_Table|I rented a land parcel from another Resident (either on the Mainland or in a private region) and it's being taken back from me, even though I've paid the agreed-upon fees or rent.|Contains policy but is not a policy doc.}}


|--
These articles are linked into one or more existing portals.  No further organization needed.
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===Viewer and Open Source Programs ===
{{LLO_Table|Second Life Viewer Licensing Program|I don't think this needs to be protected; would like a second opinion.|Oz}}
 
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===Other - Questions ===


{{LLO_Table|About ad farms and network advertisers|Is this policy or helpful tips?|Torley}}
'''SEO pages'''
{{LLO_Table|How do I request a memorial event in Linden Memorial Park?|Borderline}}
{{LLO_Table|How do I request a memorial placement in Linden Memorial Park?|Borderline}}
{{LLO_Table|Someone claiming to be a Linden is threatening to ban my account and take my land!|Shouldn't be protected, but needs some editing first}}
{{LLO_Table|Submitting a Knowledge Base suggestion|Still relevant?}}
{{LLO_Table|Suggesting a policy change|I'm not sure this actually tells you how to suggest a change}}
{{LLO_Table|What are Second Life's subnets?|I'm not sure what to do with this one}}
{{LLO_Table|Why isn't the last name I want listed?|Obsolete}}


|}
These exist so wiki search results link to policy docs on secondlife.com:
*{{LLOlink|Community Standards}}
*{{LLOlink|Terms of Service}}


== Already in KB2 ==


These articles are already slated to move to the new community platform when it launches.
=== SL Develop Portal ===


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!Article!!Comments!!Stakeholder
!Article!!Comments!!Stakeholder
{{LLO_Table|Advertising Rules and Etiquette|Does not contain actual policy}}
 
{{LLO_Table|Age Verification Parcel and Estate Management Features|In KB2}}
{{LLO_Table|Solution Provider Program}}
{{LLO_Table|Age Verification FAQ}}
{{LLO_Table|About Homesteads|In KB2}}
{{LLO_Table|Buying land in the Land Store}}
{{LLO_Table|Can I change a group's name?}}
{{LLO_Table|Can I delete a group notice after I've posted it}}
{{LLO_Table|Can I rent a Region for a special event?|Official information, but not policy}}
{{LLO_Table|Can I rotate my Private Region?}}
{{LLO_Table|Classifieds FAQ}}
{{LLO_Table|Credit Card Failure}}
{{LLO_Table|Do I need a credit card or Paypal? What if I don't have one?}}
{{LLO_Table|Did you make a mistake when you billed me for my Mainland land holdings?}}
{{LLO_Table|Do my alternate accounts need to be age-verified if I verified my main account?}}
{{LLO_Table|Estate FAQ}}
{{LLO_Table|Estate and Private Region Autosaves and Restores (Rollbacks)}}
{{LLO_Table|Estate and Private Region Customizations}}
{{LLO_Table|Estate and Private Region Moving and Renaming}}
{{LLO_Table|Filing an Abuse Report}}
{{LLO_Table|Frequently asked questions about AvaLine: Dial an Avatar}}
{{LLO_Table|How are group dividends calculated?}}
{{LLO_Table|How can I use my US dollar balance?}}
{{LLO_Table|How do I allow someone to buy a Private Region in a space that is next to mine?}}
{{LLO_Table|How do I buy Linden dollars (L$) on the LindeX}}
{{LLO_Table|How do I change my password?}}
{{LLO_Table|How do I change or remove group land contributions?}}
{{LLO_Table|How do I confirm my land use tier?}}
{{LLO_Table|How do I get Linden Dollars?}}
{{LLO_Table|How do I get my stipend?}}
{{LLO_Table|How do I get permissions back for something I gave to someone else?}}
{{LLO_Table|How do I keep someone from selling my stuff?}}
{{LLO_Table|How do I login if I forgot my Second Life name?}}
{{LLO_Table|How do I sell Linden dollars (L$) on the LindeX?}}
{{LLO_Table|How do I view statements of my account activity in printable PDF form?}}
{{LLO_Table|How long can my Second Life account remain inactive before it's deleted?}}
{{LLO_Table|How to Mute Another Resident or Object}}
{{LLO_Table|How to become verified as an adult}}
{{LLO_Table|I'm experiencing parcel encroachment. How do I get the offender to move the unwanted object?}}
{{LLO_Table|I forgot my password. What should I do?}}
{{LLO_Table|I made a mistake in my request to process account credits (US$ to check or Paypal). How do I cancel the request?}}
{{LLO_Table|Information on wire transfers}}
{{LLO_Table|Instructions for completing wire transfers}}
{{LLO_Table|Instructions for setting up Process Credit payments through wire transfer}}
{{LLO_Table|Invoicing for Special Orders of Land in Second Life|Borderline, but not policy-related}}
{{LLO_Table|Linden Home}}
{{LLO_Table|Linden Home/FAQ}}
{{LLO_Table|Linden Home Help Guide}}
{{LLO_Table|Maturity ratings and inworld search}}
{{LLO_Table|Maturity ratings and media access}}
{{LLO_Table|My group was disbanded;  can I get it back?}}
{{LLO_Table|Paying for Private Regions and special Paypal issues}}
{{LLO_Table|Preventing common billing problems}}
{{LLO_Table|Private Region (Island) FAQ}}
{{LLO_Table|Private Region Transfer FAQ}}
{{LLO_Table|Protected Land FAQ}}
{{LLO_Table|Second Life Billing Policies|Links to the real policies}}
{{LLO_Table|Setting your maturity preferences}}
{{LLO_Table|Some landowners seem to be charging their own tier for land in US$ through Paypal or some other system -- what's going on?}}
{{LLO_Table|Someone in Second Life who I don't like keeps Instant Messaging me and following me around. What can I do?}}
{{LLO_Table|Support Tickets Explained}}
{{LLO_Table|What are the different types of Account Verification?}}


|}
|}


== Move from LLO to KB2 ==
=== Community Resources Portal ===
 
The following articles are candidates to move from LLO namespace to KB2 on the new community platform.  They aren't in the initial batch of articles, but would be moved later if that's the final decision.


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!Article!!Comments!!Stakeholder


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=== Land ===
{{LLO_Table|Abandoned Land FAQ}}
{{LLO_Table|Estate and Private Region Billing FAQ}}
{{LLO_Table|How do I downgrade to a Basic account?}}
{{LLO_Table|Is it possible to have bigger regions?}}
{{LLO_Table|Openspaces FAQ}}
{{LLO_Table|What's the difference between Estates and Private Regions?}}
{{LLO_Table|What are the parcel ban and access heights?}}
{{LLO_Table|What are the rules for the script checkboxes in the About Land window?}}
{{LLO_Table|What happens to land I own on the mainland if I downgrade from a Premium account to Basic?}}


====  Community Resources ====
{{LLO_Table|Community Partnership Program|Confirmed: Keep|Courtney}}
{{LLO_Table|Community Partnership Program/FAQ|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Memorial Park|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Endowment for the Arts Committee|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Endowment for the Arts|New page|Courtney}}
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=== Account and Auth. Issues ===
 
{{LLO_Table|Account Security}}
==== Current Events ====
{{LLO_Table|Alt Account FAQ|Contains a little policy info, but probably shouldn't be protected}}
 
{{LLO_Table|Can I find out if someone I referred upgraded to a Premium account?}}
{{LLO_Table|Month of Machinima|Event|Courtney}}
{{LLO_Table|Can I have a custom last name for my Second Life account?}}
{{LLO_Table|Linden_Dream_Home_Sweepstakes|Event|Courtney}}
{{LLO_Table|Can I change my avatar's name?}}
{{LLO_Table|SL8B|Event|Courtney}}
{{LLO_Table|Changing your email address}}
{{LLO_Table|How do I upgrade my account type from Basic to Premium?}}
{{LLO_Table|How long does it take to get the L$1000 bonus after I sign up for a Premium account?}}
{{LLO_Table|How to Cancel an Account}}
{{LLO_Table|I just canceled my account and I'm still being charged!}}
{{LLO_Table|Password Protection}}
{{LLO_Table|Safeguarding your account and protecting your password}}
{{LLO_Table|The password retrieval email hasn't arrived. What do I do?}}
{{LLO_Table|Viewer access FAQ}}
{{LLO_Table|What if I don't know my security question}}
{{LLO_Table|What are the different levels of account membership?}}
{{LLO_Table|When I log into Second Life, it gets to "Waiting for Region Handshake" and stops.|Troubleshooting}}
{{LLO_Table|When I log into Second Life, it says my user name and/or password is incorrect.|Troubleshooting}}
{{LLO_Table|Why does Second Life say "You cannot log into Second Life from this location"?|Troubleshooting}}
{{LLO_Table|Why does Second Life say "Your account is not accessible until (date/time)"|Troubleshooting}}


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=== Viewer and Open Source Related ===
 
{{LLO_Table|Alternate Viewers|Oz and Dessie}}
==== Communication ====
{{LLO_Table|Beta Known Issues and Information|Dessie, Bambers}}
 
{{LLO_Table|Twitter||Amanda}}
{{LLO_Table|User Groups||Amanda}}


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=== Abuse, Griefing, Scams, Privacy, etc. ===
==== RL questions ====
{{LLO_Table|Another Resident interfered with the operation of some vending or game scripts and took my Linden Dollars.}}
 
{{LLO_Table|Can I retract a previously-filed abuse report?}}
{{LLO_Table|Buying and selling real-life items in Second Life}}
{{LLO_Table|Email Scam (Phishing) FAQ}}
{{LLO_Table|Death and other worries outside Second Life|Links to actual policies|Lisa}}
{{LLO_Table|How To Handle Online Harassment}}
{{LLO_Table|Problems outside Second Life|Confirmed: Keep|Courtney}}
{{LLO_Table|How do I stop notecard spam?}}
 
{{LLO_Table|How long does a response to an Abuse Report take?}}
|}
{{LLO_Table|I've filed an abuse report, I haven't heard a thing, and the offender isn't banned -- why?}}
 
{{LLO_Table|I keep getting shot and thrown far away. How can I stop this?}}
=== Offical Policies Portal ===
{{LLO_Table|Online Safety Guidelines}}
 
{{LLO_Table|Scams}}
These pages are linked from [[Linden Lab Official:Policies]]:
{{LLO_Table|Shopping Safety Guidelines}}
 
{{LLO_Table|Someone else has my password;  I may have been the victim of fraud.}}
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{{LLO_Table|Stop being pushed -- sit down!}}
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{{LLO_Table|Voice Chat Privacy}}
!Article!!Comments!!Stakeholder
{{LLO_Table|Someone in Second Life is abusing me verbally through Voice.}}
{{LLO_Table|Teen Safety Guidelines}}
{{LLO_Table|If I do not allow a friend to see my online status in Second Life, will they still be able to see it on the website?|Should be combined with something else.}}


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=== Billing  ===
==== Policies ====
{{LLO_Table|How long does it take to process credits?}}
 
{{LLO_Table|I'm having some trouble using American Express to pay for things with Linden Lab.}}
{{LLO_Table|Sharing or transferring Second Life accounts}}
{{LLO_Table|I bought Linden Dollars (L$) but my balance hasn't updated!}}
{{LLO_Table|Why is my account on hold?|Contains official instructions for appeals}}
{{LLO_Table|I bought Linden Dollars (L$) from the LindeX and was charged more/less than I thought I would be. Why}}
{{LLO_Table|Permanent account bans}}
{{LLO_Table|I can't buy anything on the LindeX because of billing and trading limits; what do I do?}}
{{LLO_Table|I can't tell how much L$ I have; it just says "Loading."}}
{{LLO_Table|I can't update my payment information.}}
{{LLO_Table|I paid US$ for something, but the system doesn't seem to know it yet.}}
{{LLO_Table|Is it possible to view transactions older than 30 days?}}
{{LLO_Table|Local Payments FAQ|(Intl. Billing) | probably should be imported}}
{{LLO_Table|Local Payments Help|(Intl. Billing)| probably should be imported}}
{{LLO_Table|What's the reason for the message "Not Authorized" when I try to enter my billing information?}}
{{LLO_Table|Why can't I update my credit card billing?|Troubleshooting}}
{{LLO_Table|Why was I billed an additional transaction fee?}}
{{LLO_Table|Why was I charged $1.00 on my credit card?}}
{{LLO_Table|My Paypal is ok, but it's still failing. Could it be your Monthly Maximum limit?}}


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====Billing====


=== Links to Policies on secondlife.com ===
{{LLO_Table|Billing FAQ|Needs to be reviewed.  Consolidates a bunch of old small LLO articles.|Alec, JP, Sue?}}
Presumably, these are provided for search.  Does the new federated search include these pages, thus making these unneccessary?
{{LLO_Table|Delinquency Policy|Clarifications of ToS}}
 
{{LLO_Table|Usage Fees & U.S. Dollar Charges}}
{{LLO_Table|Community Standards|Links to the real CS}}
{{LLO_Table|Value Added Tax (VAT) Frequently Asked Questions}}
{{LLO_Table|Death and other worries outside Second Life|Links to actual policies}}
{{LLO_Table|Tickets for Billing and L$ Issues}}
{{LLO_Table|Marketplace listing guidelines|Links to the real policies}}
{{LLO_Table|Local Payments FAQ| (Int Bill) Only applies to '''new''' customers outside US currently.  Includes translations into 6 langs.|Gez, Alec, JP}}
{{LLO_Table|Terms of Service|Links to the real ToS}}
{{LLO_Table|Local Payments Help| (Int Bill) Only applies to '''new''' customers outside US currently.  Includes translations into 6 langs.|Gez, Alec, JP}}
{{LLO_Table|Trademark Guidelines|Links to the real policies}}
{{LLO_Table|Scripted Agent Status|Should probably be incorporated into bot policy doc.}}


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=== Technical ===
==== Land ====
'''Might want to keep these in the wiki'''.


{{LLO_Table|False cache virus alerts}}
{{LLO_Table|Linden Home/Covenant}}
{{LLO_Table|I'm having problems with more than one computer on one connection}}
{{LLO_Table|Mainland policies}}
{{LLO_Table|System Requirements}}
{{LLO_Table|The Special Island Order Form}}
{{LLO_Table|Is there a technical reason we can't link trees?}}
{{LLO_Table|Estate and Private Region Billing FAQ|Keep in LLO|Guy}}
{{LLO_Table|Windows 7}}
{{LLO_Table|Purchasing Abandoned Mainland Parcels - FAQs|New in April '11|Guy}}
{{LLO_Table|About ad farms and network advertisers||Torley}}


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=== Adult Content & Maturity ===
==== Viewer and open source ====
{{LLO_Table|How to report an underage Resident in Second Life}}
{{LLO_Table|Alternate Viewers||Oz and Dessie}}
{{LLO_Table|Third Party Policy and Viewer Directory FAQ||Oz}}
{{LLO_Table|Second Life Viewer Licensing Program| Does this need to be protected?  |Oz}}


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=== Beginner Issues ===
 
aka Getting Started
==== ToS and Open Source Terms ====
{{LLO_Table|Getting started FAQ}}
 
{{LLO_Table|I got stuck in a box or a cage or something. How do I get out?}}
{{LLO_Table|Terms of Service Arbitration FAQ||Lisa}}
{{LLO_Table|What's a workaround?}}
{{LLO_Table|Terms of Service FAQ||Lisa}}
{{LLO_Table|How can I find out who referred me to Second Life?}}
{{LLO_Table|API Terms of Use||Oz}}
{{LLO_Table|How can I make sure I stay out of trouble?}}
{{LLO_Table|Contribution Agreement|For open source Viewer|Oz}}
{{LLO_Table|What does "SLT" stand for?|Should be put into another article: FAQ or whatever.}}
{{LLO_Table|GNU Lesser General Public License, version 2.1||Oz}}
{{LLO_Table|Terms and Conditions for Second Life Community Translation Program|Recently moved from main namespace|Noelle}}


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=== Community Platform ===
==== Online security and safety ====
'''Forums, Blogs, KB, etc'''.
{{LLO_Table|Online Safety Guidelines|Created for TSL transition|Terrence}}
{{LLO_Table|Knowledge Base Feedback|Needs to be rewritten for the new platform}}
{{LLO_Table|Password Protection|Created for TSL transition|Terrence}}
{{LLO_Table|Second Life Forum General Guidelines|Links to the real policies}}
{{LLO_Table|Account Security|Created for TSL transition. Merge with {{LLOlink|Safeguarding your account and protecting your password}}|Terrence}}
{{LLO_Table|What is Second Life Answers?}}
{{LLO_Table|Shopping Safety Guidelines|Created for TSL transition|Terrence}}
{{LLO_Table|Why are comments closed on some blog posts?}}
{{LLO_Table|Teen Safety Guidelines|Created for TSL transition|Terrence}}
 
{{LLO_Table|How To Handle Online Harassment|Created for TSL transition|Terrence}}
{{LLO_Table|Email Scam (Phishing) FAQ}}
{{LLO_Table|Scams}}
{{LLO_Table|Technical overview of Second Life security|}}
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=== Support & Support Process Questions ===
====  Official Policy ====
{{LLO_Table|I need to report a region being offline.}}
 
{{LLO_Table|Information about the Enterprise Level Support Program (ELSP)|Is this obsolete?}}
{{LLO_Table|Bot policy}}
{{LLO_Table|Tickets for Basic and Guest Accounts}}
{{LLO_Table|Snapshot and machinima policy}}
{{LLO_Table|Tickets for Technical Issues}}
{{LLO_Table|Intellectual Property|Reviewed with Laura|Lisa}}
{{LLO_Table|What's Concierge service and how do I get it?}}
{{LLO_Table|Using Linden Lab's trademarks and logos}}
{{LLO_Table|What is Extended Support?}}
{{LLO_Table|Frequently Asked Questions on the IP Complaint Process|Reviewed with Laura. Keep. |Lisa}}
{{LLO_Table|Clarification of policy disallowing ageplay}}
{{LLO_Table|Suggesting a policy change|Not sure this actually tells you how to suggest a change; combine with other content.}}
{{LLO_Table|Alt Account FAQ|Contains a little policy info, but probably shouldn't be protected}}


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=== Linden Lab ===
==== Conduct & privacy ====
{{LLO_Table|How to apply for the Linden Department of Public Works}}
 
{{LLO_Table|Linden Communication Venues Guide}}
{{LLO_Table|Welcome Area Guidelines||}}
{{LLO_Table|Linden Endowment for the Arts Committee}}
{{LLO_Table|Blake Sea Code of Conduct|Confirmed: Keep|Courtney}}
{{LLO_Table|Linden Grant}}
{{LLO_Table|Community Participation Guidelines|Blogs, Forums policy|Amanda}}
{{LLO_Table|Linden Lab economic metric definitions}}
{{LLO_Table|Violating other Residents' privacy rights}}
{{LLO_Table|Where can I find economic statistics on Second Life?}}
{{LLO_Table|Voice Chat Privacy}}
{{LLO_Table|Where can I find information about using Linden Lab's trademarks and logos?}}
{{LLO_Table|Who are Lindens?|Not sure where to put this.}}
{{LLO_Table|Who are Lindens?}}


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===Groups, Events, and Search ===
 
{{LLO_Table|Events}}
==== Financial-related policies ====
{{LLO_Table|Why was my group disbanded?}}
{{LLO_Table|Policy on Resident-Run L$ Financial Services and Securities|Does this conflict with the policy regarding inworld banks?}}
{{LLO_Table|I started a group that was disbanded, so I tried to start another one with the same name, and I can't.}}
{{LLO_Table|Policy Regarding Inworld Banks|Revised to reflect that this is a current policy.}}
{{LLO_Table|Search FAQ}}
{{LLO_Table|Search Guidelines|Includes nominal search policies}}
{{LLO_Table|What is traffic (formerly known as dwell)?}}


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=== Other ===
====  Wagering and Gaming Policy ====
{{LLO_Table|Resources for questions or problems outside Second Life}}
{{LLO_Table|Policy Regarding Wagering in Second Life}}
 
{{LLO_Table|Wagering Games FAQ}}
{{LLO_Table|Someone with the last name "Tester" left some unwanted objects on my land. Who is this Resident and what's going on?}}
{{LLO_Table|Skill Game Compliance|This is a new article the explains the new policy re: skill games vs. "games of chance"|JP}}
{{LLO_Table|Support Groups in Second Life}}
 
{{LLO_Table|What is the Risk API?}}


|}
|}


== Keep in LLO ==
== API docs ==
KEEP IN LLO


'''NOTE''': Some of these are transcluded into existing KB2 articles. Is that right?
Moved to LLO namespace on 4 May 2011.


{| class=lltable border=1
{| class=lltable border=1
|--
|--
!Article!!Comments!!Stakeholder
!Article!!Comments!!Stakeholder
{{LLO_Table|API Terms of Use||Oz}}
 
{{LLO_Table|About CopyBot, similar tools, and the Terms of Service}}
{{LLO_Table|Registration API}}
{{LLO_Table|Adult Oriented content controls: definitions meeting transcript}}
{{LLO_Table|Registration API Request Form|Reg API Request Form}}
{{LLO_Table|Adult Oriented content controls: educator meeting transcript}}
{{LLO_Table|Reg API Examples|Examples}}
{{LLO_Table|Adult Oriented content controls: followup definitions meeting transcript}}
{{LLO_Table|Registration API Reference|API Reference}}
{{LLO_Table|Adult Oriented content controls: landowner meeting transcript}}
{{LLO_Table|Registration API Error Codes|Error Codes}}
{{LLO_Table|Adult Oriented content controls: merchant meeting transcript}}
{{LLO_Table|Custom Name Program}}
{{LLO_Table|An Overview of Second Life Security|Judgment call.  Not truly policy, but sensitive info.}}
{{LLO_Table|Map API}}
{{LLO_Table|Blake Sea Code of Conduct}}
{{LLO_Table|Map API Introduction|Introduction}}
{{LLO_Table|Can I be punished for revealing information about another resident without permission?}}
{{LLO_Table|Map API Basic Examples|Basic Examples}}
{{LLO_Table|Can I transfer my account to another person?|Clarification of policy}}
{{LLO_Table|Map API Advanced Examples|Advanced Examples}}
{{LLO_Table|Clarification of policy disallowing ageplay}}
{{LLO_Table|Map API Reference|API Reference}}
{{LLO_Table|Community Participation Guidelines}}
{{LLO_Table|Exchange Risk API}}
{{LLO_Table|Community Partnership Program}}
{{LLO_Table|Media Rendering Plugin System|Media Plugin API}}
{{LLO_Table|Community Partnership Program/FAQ|Clarification of attached protected article}}
{{LLO_Table|Live Data Feeds}}
{{LLO_Table|Contribution Agreement||Oz}}
{{LLO_Table|Media Rendering Plugin System FAQ|Frequently Asked Questions}}
{{LLO_Table|Delinquency Policy|Clarifications of ToS}}
{{LLO_Table|Media Rendering Plugin System Technical Overview|Technical Overview}}
{{LLO_Table|Discussion guidelines|Amanda, Lexie}}
{{LLO_Table|Plugin Test App: LLMediaPluginTest|Using the Plugin Test App}}
{{LLO_Table|FAQs on Policy Regarding Inworld "Banking"|Clarification of policy|Alec, JP}}
{{LLO_Table|Getting Started Developing Media Rendering Plugins|Getting Started}}
{{LLO_Table|FLOSS exception||Oz}}
{{LLO_Table|Hello World plugin: basic plugin code|Hello World Plugin Code}}
{{LLO_Table|GNU General Public License, version 2.0|Oz}}
{{LLO_Table|Media Rendering Plugin Operation and Data Flow|Plugin Operation and Data Flow}}
{{LLO_Table|GNU Lesser General Public License, version 2.1|Oz}}
{{LLO_Table|Media Plugin System Messages | Messages}}
{{LLO_Table|Guidelines for Private Region Naming|Technically describes policy, but feels strange as such}}
{{LLO_Table|Media Plugin System Internal Messages|Internal Messages}}
{{LLO_Table|How do I bequeath my Second Life account and assets to another Resident if I die in real life?}}
 
{{LLO_Table|I want to sell real-life items through Second Life.|Clarification of ToS}}
 
{{LLO_Table|Intellectual Property||Laurap}}
{{LLO_Table|Inworld policy on bots}}
{{LLO_Table|Is it OK to ask other Residents to take surveys?}}
{{LLO_Table|Is it OK to log chat with a scripted object?}}
{{LLO_Table|Land cutting}}
{{LLO_Table|Linden Home/Covenant}}
{{LLO_Table|Mainland policies}}
{{LLO_Table|Maturity ratings: an overview|Contains official definitions of each rating; could be split up}}
{{LLO_Table|More info about Section 3.2 of the ToS and patents||Laurap}}
{{LLO_Table|More info about Section 3.3 of the ToS and your intellectual property rights||Laurap}}
{{LLO_Table|New Policy Regarding Inworld Banks|New in 2008.}}
{{LLO_Table|Policy Regarding Wagering in Second Life}}
{{LLO_Table|Policy on Resident-Run L$ Financial Services and Securities|Does this conflict with the policy regarding inworld banks?}}
{{LLO_Table|Registration API Request Form|This replaces the form on develop.secondlife.com}}
{{LLO_Table|Second Life BunnyJam Contests Fine Print|How outdated is this?}}
{{LLO_Table|Sharing Second Life Accounts}}
{{LLO_Table|Skill Game Compliance|This is a new article the explains the new policy re: skill games vs. "games of chance"|JP}}
{{LLO_Table|Snapshot and machinima policy}}
{{LLO_Table|Solution Provider Program|Seems official enough to warrant protection, but should it be on the wiki?|Betsy?}}
{{LLO_Table|Someone in Second Life is doing something that makes the whole region run much more slowly than it should.}}
{{LLO_Table|Someone in Second Life is providing information about another Resident's "real world" life.}}
{{LLO_Table|Someone in Second Life is taking pictures, screenshots, or video of Residents without their permission, or in private areas.}}
{{LLO_Table|Terms of Service Arbitration FAQ||Laurap}}
{{LLO_Table|Terms of Service Archive||Laurap}}
{{LLO_Table|Terms of Service Archive/Through 14 December 2010||Laurap}}
{{LLO_Table|Terms of Service Archive/Through 29 April 2010||Laurap}}
{{LLO_Table|Terms of Service Archive/Through 5 October 2010||Laurap}}
{{LLO_Table|Terms of Service FAQ}}
{{LLO_Table|The Special Island Order Form}}
{{LLO_Table|Third Party Policy and Viewer Directory FAQ||Oz}}
{{LLO_Table|Tickets for Billing and L$ Issues}}
{{LLO_Table|Twitter}}
{{LLO_Table|Underage Reporting in Second Life}}
{{LLO_Table|Usage Fees & U.S. Dollar Charges}}
{{LLO_Table|User Groups}}
{{LLO_Table|Value Added Tax (VAT) Frequently Asked Questions}}
{{LLO_Table|Wagering Games FAQ}}
{{LLO_Table|Welcome Area Guidelines}}
{{LLO_Table|What happens to my inventory and Linden dollars if I am permanently banned from Second Life?}}
{{LLO_Table|What should I do about abuse that moves outside of Second Life?}}
{{LLO_Table|Who gets my Second Life stuff if I die in real life?|We should really think about a new title for this}}
{{LLO_Table|Why is my account on hold?|Contains official instructions for appeals}}
|}
|}


== Candidates for Deletion / Archiving ==
== Archived ==
 
Use [[Template:Archive]] to designated archived articles.  We ''may'' be able to delete these at some point in the future, but keep for now.


{| class=lltable border=1
{| class=lltable border=1
Line 473: Line 280:
!Article!!Comments!!Stakeholder
!Article!!Comments!!Stakeholder


{{LLO_Table|About the SLim Client}}
|--
{{LLO_Table|Second Life Last Names FAQ|Obsolete with Display Names and usernames}}
|colspan=3 align=center bgcolor=#DDDDDD|
{{LLO_Table|Second Life Mentor Group Closing FAQ|Obsolete - from Dec 2009}}
 
{{LLO_Table|Using PayPal with Xstreet|Obsolete with Marketplace?}}
=== Xstreet ===
{{LLO_Table|What are inworld office hours, and how can I attend them?}}
 
{{LLO_Table|What happened to First Land?|Links to blog post from 2007}}
{{LLO_Table|Xstreet Wishlists|Brooke asked to keep 4-15-11|Brooke}}
{{LLO_Table|Xstreet Currency Exchange|Obsolete?}}
{{LLO_Table|Viewing and analyzing sales|Brooke asked to keep 4-15-11|Brooke}}  
{{LLO_Table|Xstreet SL login change FAQ|Obsolete?}}
{{LLO_Table|Marketplace fees|SEO- Links to the Marketplace pricing. Linked from Marketplace articles.|Brooke}}
{{LLO_Table|Xstreet Wishlists|Obsolete?}}
 
{{LLO_Table|Xstreet account merge FAQ|Obsolete?}}
|--
{{LLO_Table|Viewing and analyzing sales|For XStreet}}  
|colspan=3 align=center bgcolor=#DDDDDD|
{{LLO_Table|Xstreet fees|Links to the Marketplace (not Xstreet) pricing.  Linked from  Marketplace articles.}}
'''TOS Archives'''
{{LLO_Table|My password has too many stars in it!|Is this even KB-worthy? This is too dumb.}}
These are also linked in [[Template:TOS Nav]].
 
{{LLO_Table|Terms of Service Archive|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 14 December 2010|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 29 April 2010|Confirmed - keep|Laurap}}
{{LLO_Table|Terms of Service Archive/Through 5 October 2010|Confirmed - keep|Laurap}}
 
|--
|colspan=3 align=center bgcolor=#DDDDDD|
 
===Other ===
 
{{LLO_Table|Bunny Jam 2011|Event is over|Courtney}}
{{LLO_Table|How to apply for the Linden Department of Public Works|Not currently accepting applications|Michaelb}}
{{LLO_Table|Linden Grant|Reviewed - archive|Courtney}}
{{LLO_Table|Frequently Asked Questions about the Second Life Winterfest Promotion|Reviewed - archive|Courtney}}
{{LLO_Table|Frequently asked questions about the Best of Fall Fashion Show in Second Life|Reviewed - archive|Courtney}}
{{LLO_Table|Second Life BunnyJam Contests Fine Print|Reviewed - archive|Courtney}}
{{LLO_Table|Support Groups in Second Life|Reviewed - archive|Courtney}}
{{LLO_Table|Adult-oriented content controls FAQ|Archived per Blondin|Blondin}}
{{LLO_Table|GNU General Public License, version 2.0|No longer used|Oz}}
{{LLO_Table|FLOSS exception|No longer used|Oz}}


|}
|}
[[Category:KB Migration to Community Platform]]

Latest revision as of 12:26, 7 June 2011

Notes:

New landing page: Linden Lab Official:Policies

Organizational templates:

See also LLO Articles Moved to Community Platform.

Templates for LLO articles For archives:

Questions:

Need to address

Content in these articles needs to be either moved into existing Lithium articles, or into other wiki articles, or perhaps just deleted (if its no longer valid).

Article Comments Stakeholder

Account

What if I don't know my security question Rowan sez to ask Patch or Patsy to confirm. None identified

Keep in Wiki in LLO namespace

Article Comments Stakeholder

Account

Safeguarding your account and protecting your password Merge with Account Security.

Linden Lab

Linden Lab economic metric definitions Are we keeping this around? Amanda, JP

Linked from existing portals

These articles are linked into one or more existing portals. No further organization needed.

SEO pages

These exist so wiki search results link to policy docs on secondlife.com:


SL Develop Portal

Article Comments Stakeholder
Solution Provider Program None identified

Community Resources Portal

Community Resources

Community Partnership Program Confirmed: Keep Courtney
Community Partnership Program/FAQ Confirmed: Keep Courtney
Linden Memorial Park Confirmed: Keep Courtney
Linden Endowment for the Arts Committee Confirmed: Keep Courtney
Linden Endowment for the Arts New page Courtney

Current Events

Month of Machinima Event Courtney
Linden_Dream_Home_Sweepstakes Event Courtney
SL8B Event Courtney

Communication

Twitter Amanda
User Groups Amanda

RL questions

Buying and selling real-life items in Second Life None identified
Death and other worries outside Second Life Links to actual policies Lisa
Problems outside Second Life Confirmed: Keep Courtney

Offical Policies Portal

These pages are linked from Linden Lab Official:Policies:

Article Comments Stakeholder

Policies

Sharing or transferring Second Life accounts None identified
Why is my account on hold? Contains official instructions for appeals None identified
Permanent account bans None identified

Billing

Billing FAQ Needs to be reviewed. Consolidates a bunch of old small LLO articles. Alec, JP, Sue?
Delinquency Policy Clarifications of ToS None identified
Usage Fees & U.S. Dollar Charges None identified
Value Added Tax (VAT) Frequently Asked Questions None identified
Tickets for Billing and L$ Issues None identified
Local Payments FAQ (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP
Local Payments Help (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP

Land

Linden Home/Covenant None identified
Mainland policies None identified
The Special Island Order Form None identified
Estate and Private Region Billing FAQ Keep in LLO Guy
Purchasing Abandoned Mainland Parcels - FAQs New in April '11 Guy
About ad farms and network advertisers Torley

Viewer and open source

Alternate Viewers Oz and Dessie
Third Party Policy and Viewer Directory FAQ Oz
Second Life Viewer Licensing Program Does this need to be protected? Oz

ToS and Open Source Terms

Terms of Service Arbitration FAQ Lisa
Terms of Service FAQ Lisa
API Terms of Use Oz
Contribution Agreement For open source Viewer Oz
GNU Lesser General Public License, version 2.1 Oz
Terms and Conditions for Second Life Community Translation Program Recently moved from main namespace Noelle

Online security and safety

Online Safety Guidelines Created for TSL transition Terrence
Password Protection Created for TSL transition Terrence
Account Security Created for TSL transition. Merge with Safeguarding your account and protecting your password Terrence
Shopping Safety Guidelines Created for TSL transition Terrence
Teen Safety Guidelines Created for TSL transition Terrence
How To Handle Online Harassment Created for TSL transition Terrence
Email Scam (Phishing) FAQ None identified
Scams None identified
Technical overview of Second Life security None identified

Official Policy

Bot policy None identified
Snapshot and machinima policy None identified
Intellectual Property Reviewed with Laura Lisa
Using Linden Lab's trademarks and logos None identified
Frequently Asked Questions on the IP Complaint Process Reviewed with Laura. Keep. Lisa
Clarification of policy disallowing ageplay None identified
Suggesting a policy change Not sure this actually tells you how to suggest a change; combine with other content. None identified
Alt Account FAQ Contains a little policy info, but probably shouldn't be protected None identified

Conduct & privacy

Welcome Area Guidelines
Blake Sea Code of Conduct Confirmed: Keep Courtney
Community Participation Guidelines Blogs, Forums policy Amanda
Violating other Residents' privacy rights None identified
Voice Chat Privacy None identified
Who are Lindens? Not sure where to put this. None identified

Financial-related policies

Policy on Resident-Run L$ Financial Services and Securities Does this conflict with the policy regarding inworld banks? None identified
Policy Regarding Inworld Banks Revised to reflect that this is a current policy. None identified

Wagering and Gaming Policy

Policy Regarding Wagering in Second Life None identified
Wagering Games FAQ None identified
Skill Game Compliance This is a new article the explains the new policy re: skill games vs. "games of chance" JP

API docs

Moved to LLO namespace on 4 May 2011.

Article Comments Stakeholder
Registration API None identified
Registration API Request Form Reg API Request Form None identified
Reg API Examples Examples None identified
Registration API Reference API Reference None identified
Registration API Error Codes Error Codes None identified
Custom Name Program None identified
Map API None identified
Map API Introduction Introduction None identified
Map API Basic Examples Basic Examples None identified
Map API Advanced Examples Advanced Examples None identified
Map API Reference API Reference None identified
Exchange Risk API None identified
Media Rendering Plugin System Media Plugin API None identified
Live Data Feeds None identified
Media Rendering Plugin System FAQ Frequently Asked Questions None identified
Media Rendering Plugin System Technical Overview Technical Overview None identified
Plugin Test App: LLMediaPluginTest Using the Plugin Test App None identified
Getting Started Developing Media Rendering Plugins Getting Started None identified
Hello World plugin: basic plugin code Hello World Plugin Code None identified
Media Rendering Plugin Operation and Data Flow Plugin Operation and Data Flow None identified
Media Plugin System Messages Messages None identified
Media Plugin System Internal Messages Internal Messages None identified


Archived

Use Template:Archive to designated archived articles. We may be able to delete these at some point in the future, but keep for now.

Article Comments Stakeholder

Xstreet

Xstreet Wishlists Brooke asked to keep 4-15-11 Brooke
Viewing and analyzing sales Brooke asked to keep 4-15-11 Brooke
Marketplace fees SEO- Links to the Marketplace pricing. Linked from Marketplace articles. Brooke

TOS Archives These are also linked in Template:TOS Nav.

Terms of Service Archive Confirmed - keep Laurap
Terms of Service Archive/Through 14 December 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 29 April 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 5 October 2010 Confirmed - keep Laurap

Other

Bunny Jam 2011 Event is over Courtney
How to apply for the Linden Department of Public Works Not currently accepting applications Michaelb
Linden Grant Reviewed - archive Courtney
Frequently Asked Questions about the Second Life Winterfest Promotion Reviewed - archive Courtney
Frequently asked questions about the Best of Fall Fashion Show in Second Life Reviewed - archive Courtney
Second Life BunnyJam Contests Fine Print Reviewed - archive Courtney
Support Groups in Second Life Reviewed - archive Courtney
Adult-oriented content controls FAQ Archived per Blondin Blondin
GNU General Public License, version 2.0 No longer used Oz
FLOSS exception No longer used Oz
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