LLO Article Survey for Community Platform Migration

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Questions to discuss:

Notes

Organizational templates

Landing pages (in progress):

See also LLO Articles Moved to Community Platform.

Templates for LLO articles

For archives:


Open Questions

KBcaution.png Important:

TODO: Review all these articles, contact stakeholders and designate as one of:

Article Comments Stakeholder

Billing

Billing FAQ Needs to be reviewed. Consolidates a bunch of old small LLO articles. Alec, JP, Sue?

Other

About ad farms and network advertisers Is this policy or helpful tips? Torley
An Overview of Second Life Security Judgment call. Not truly policy, but sensitive info. None identified

Move to Community Platform

The following articles are candidates to move to the new community platform. They aren't in the initial batch of articles, but would be moved later if that's the final decision.

These fall into two broad groups:

  • Candidates for moving - Should be moved over in their entirety; we can use the scripting tools we used for initial migration to make this faster.
  • Candidates for merging - Should be merged or otherwise incorporating the information into existing article(s).
Article Comments Stakeholder

Abuse and Griefing

This includes articles on scams, privacy, etc.

Another Resident interfered with the operation of some vending or game scripts and took my Linden Dollars. None identified
Can I retract a previously-filed abuse report? None identified
Email Scam (Phishing) FAQ None identified
How To Handle Online Harassment None identified
How do I stop notecard spam? None identified
How long does a response to an Abuse Report take? None identified
I've filed an abuse report, I haven't heard a thing, and the offender isn't banned -- why? None identified
I keep getting shot and thrown far away. How can I stop this? None identified
Online Safety Guidelines None identified
Scams None identified
Shopping Safety Guidelines None identified
Someone else has my password; I may have been the victim of fraud. None identified
Stop being pushed -- sit down! None identified
Someone in Second Life is abusing me verbally through Voice. None identified
Teen Safety Guidelines None identified
If I do not allow a friend to see my online status in Second Life, will they still be able to see it on the website? Should be combined with something else. None identified

Account

Includes auth. issues.

Account Security None identified
Can I find out if someone I referred upgraded to a Premium account? None identified
Can I have a custom last name for my Second Life account? None identified
Changing your email address None identified
How do I upgrade my account type from Basic to Premium? None identified
How do I downgrade to a Basic account? None identified
How long does it take to get the L$1000 bonus after I sign up for a Premium account? None identified
Password Protection None identified
Safeguarding your account and protecting your password None identified
The password retrieval email hasn't arrived. What do I do? None identified
Viewer access FAQ None identified
What if I don't know my security question None identified


Local Payments

Local Payments FAQ (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP
Local Payments Help (Int Bill) Only applies to new customers outside US currently. Includes translations into 6 langs. Gez, Alec, JP

Getting Started

I got stuck in a box or a cage or something. How do I get out? None identified
What's a workaround? None identified
How can I find out who referred me to Second Life? None identified
What does "SLT" stand for? Should be put into another article: FAQ or whatever. None identified
Linden Communication Venues Guide Terrible name - good overview of information resources (needs some updating). None identified
Welcome Area Guidelines

Groups

Why was my group disbanded? None identified
I started a group that was disbanded, so I tried to start another one with the same name, and I can't. None identified

Land

Homestead FAQ Edited 4-11, comments from Maggie. Moving to Lithium (not published yet) Guy, Maggie
Themed Private Regions Edited 4-11, comments from Maggie. Moving to Lithium (not published yet Guy, Maggie
Openspaces FAQ Edited 4-11, comments from Maggie. Moving to Lithium (not published yet Guy
Abandoned Land FAQ None identified

Maturity

How to report an underage Resident in Second Life Add to maturity articles in Lithium? None identified

Technical

Might want to keep these in the wiki.

False cache virus alerts None identified
I'm having problems with more than one computer on one connection None identified
Is there a technical reason we can't link trees? None identified
Windows 7 None identified
Configuring your firewall to allow access to Second Life None identified

Support and Support Process

I need to report a region being offline. None identified
Tickets for Basic and Guest Accounts None identified
Tickets for Technical Issues None identified
What's Concierge service and how do I get it? None identified
What is Extended Support? Still accurate? None identified

Linden Lab

How to apply for the Linden Department of Public Works None identified
Linden Lab economic metric definitions None identified
Where can I find economic statistics on Second Life? None identified
Using Linden Lab's trademarks and logos None identified
Who are Lindens? None identified

Keep in Wiki in LLO namespace

Article Comments Stakeholder

Abuse and Griefing

Someone in Second Life is doing something that makes the whole region run much more slowly than it should. None identified
What should I do about abuse that moves outside of Second Life? None identified

Privacy

Violating other Residents' privacy rights None identified
Voice Chat Privacy None identified

Account

Sharing Second Life Accounts None identified
Why is my account on hold? Contains official instructions for appeals None identified
What happens to my inventory and Linden dollars if I am permanently banned from Second Life? None identified

Billing

Delinquency Policy Clarifications of ToS None identified
Usage Fees & U.S. Dollar Charges None identified
Value Added Tax (VAT) Frequently Asked Questions None identified
Tickets for Billing and L$ Issues None identified

Communication

Twitter Amanda
User Groups Amanda
Community Participation Guidelines Blogs, Forums policy Amanda

Land

Linden Home/Covenant None identified
Mainland policies None identified
The Special Island Order Form None identified
Estate and Private Region Billing FAQ Keep in LLO Guy
Purchasing Abandoned Mainland Parcels - FAQs New in April '11 Guy

For Developers

Solution Provider Program Seems official enough to warrant protection, but should it be on the wiki? Betsy?

Viewer and open source

Alternate Viewers Oz and Dessie
Third Party Policy and Viewer Directory FAQ Oz
Second Life Viewer Licensing Program Does this need to be protected? Oz

ToS and Open Source Terms

Terms of Service Arbitration FAQ Lisa
Terms of Service FAQ Lisa
API Terms of Use Oz
Contribution Agreement For open source Viewer Oz
GNU General Public License, version 2.0 Oz
GNU Lesser General Public License, version 2.1 Oz
FLOSS exception Oz
Terms and Conditions for Second Life Community Translation Program Recently moved from main namespace Noelle

Official Policy

Bot policy None identified
Snapshot and machinima policy None identified
Intellectual Property Reviewed with Laura Lisa
Frequently Asked Questions on the IP Complaint Process Reviewed with Laura. Keep. Lisa
Clarification of policy disallowing ageplay None identified
Can I transfer my account to another person? Clarification of policy None identified
Blake Sea Code of Conduct Confirmed: Keep Courtney
Suggesting a policy change Not sure this actually tells you how to suggest a change; combine with other content. None identified
Alt Account FAQ Contains a little policy info, but probably shouldn't be protected None identified
SEO pages - just link to real policy on secondlife.com
Community Standards Links to the real CS. Duplicated in Lithium. Lisa
Death and other worries outside Second Life Links to actual policies Lisa
Terms of Service Links to the real ToS. Duplicated in Lithium. Lisa
Trademark Guidelines Links to the real policies Lisa

Financial-related policies

Policy on Resident-Run L$ Financial Services and Securities Does this conflict with the policy regarding inworld banks? None identified
Policy Regarding Inworld Banks Revised to reflect that this is a current policy. None identified

Wagering and Gaming Policy

Policy Regarding Wagering in Second Life None identified
Wagering Games FAQ None identified
Skill Game Compliance This is a new article the explains the new policy re: skill games vs. "games of chance" JP

Misc questions

I want to sell real-life items through Second Life. None identified

Other

Community Partnership Program Confirmed: Keep Courtney
Community Partnership Program/FAQ Confirmed: Keep Courtney
How do I request a memorial event in Linden Memorial Park? Confirmed: Keep Courtney
How do I request a memorial placement in Linden Memorial Park? Confirmed: Keep Courtney
Resources for questions or problems outside Second Life Confirmed: Keep Courtney
Linden Endowment for the Arts Committee Confirmed: Keep Courtney
Linden Endowment for the Arts New page Courtney

Events

Month of Machinima Event Courtney
Linden_Dream_Home_Sweepstakes Event Courtney
Bunny Jam 2011 Event Courtney
SL8B Event Courtney

API docs

Moved to LLO namespace on 4 May 2011.

Article Comments Stakeholder
Registration API None identified
Registration API Request Form Reg API Request Form None identified
Reg API Examples Examples None identified
Registration API Reference API Reference None identified
Registration API Error Codes Error Codes None identified
Custom Name Program None identified
Map API None identified
Map API Introduction Introduction None identified
Map API Basic Examples Basic Examples None identified
Map API Advanced Examples Advanced Examples None identified
Map API Reference API Reference None identified
Exchange Risk API None identified
Media Rendering Plugin System Media Plugin API None identified
Live Data Feeds None identified
Media Rendering Plugin System FAQ Frequently Asked Questions None identified
Media Rendering Plugin System Technical Overview Technical Overview None identified
Plugin Test App: LLMediaPluginTest Using the Plugin Test App None identified
Getting Started Developing Media Rendering Plugins Getting Started None identified
Hello World plugin: basic plugin code Hello World Plugin Code None identified
Media Rendering Plugin Operation and Data Flow Plugin Operation and Data Flow None identified
Media Plugin System Messages Messages None identified
Media Plugin System Internal Messages Internal Messages None identified


Keep in wiki - move to main namespace

Article Comments Stakeholder

TBD

Archive or Delete

Use Template:Archive to designated archived articles.

Article Comments Stakeholder

Xstreet

Xstreet Wishlists Brooke asked to keep 4-15-11 Brooke
Viewing and analyzing sales Brooke asked to keep 4-15-11 Brooke
Marketplace fees SEO- Links to the Marketplace pricing. Linked from Marketplace articles. Brooke

Outdated content

These are candidates for archiving or deleting.

Second Life Last Names FAQ Obsolete with Display Names and usernames None identified
Why isn't the last name I want listed? Obsolete None identified

Archived

Linden Grant Reviewed - archive Courtney
Frequently Asked Questions about the Second Life Winterfest Promotion Reviewed - archive Courtney
Frequently asked questions about the Best of Fall Fashion Show in Second Life Reviewed - archive Courtney
Second Life BunnyJam Contests Fine Print Reviewed - archive Courtney
Support Groups in Second Life Reviewed - archive Courtney
Adult-oriented content controls FAQ Archived per Blondin Blondin

TOS Archives

Terms of Service Archive Confirmed - keep Laurap
Terms of Service Archive/Through 14 December 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 29 April 2010 Confirmed - keep Laurap
Terms of Service Archive/Through 5 October 2010 Confirmed - keep Laurap
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